The guy seemed under the illusion that I am still trying to use the beta version: I assured him that I wasn't:
Begin forwarded message: > From: GrubHub Customer Care <help...@grubhub.com> > Date: March 8, 2016 at 4:56:36 PM EST > To: katya20...@gmail.com > Subject: Grubhub iOS App, Beta Testing, & More > > Hello Kathy, > > My name is Jordan B from the customer care team at Grubhub. I wanted to reach > out to you and apologize for all of the run around and dead ends you have > gotten in regards to your issues. I just wanted to clarify a few things > first. It looks like you were originally given temporary access to a beta > testing site with the use of voice recognition abilities through iOS that > allowed you to place orders, and that was working pretty well. It looks like > there have been some issues in trying to place an order since, and a mix up > on what is going on with application updates. > > I reached out to the proper channels within the company to try and get down > to the bottom of this. At the moment, you should be using the latest version > of the application software on your phone or tablet that you can find in the > app store or google play. The beta application was a temporary testing > program that will not properly function for you, or anyone else at the > moment. We apologize that with the newest release of our application, that > this voice recognition function isn't working. > > We as a company are continuously working to improve the product so that all > users have the ease and access to place an order. We do currently have it in > the works to get this feature back up and running. We don't a clear timeline > as to when that will be ready, but hope to have it out as soon as possible. I > would be happy to follow up with that news once it becomes available to the > public. We hope that you are able to still try and process orders while we > get this sorted out and would be more than happy to answer any other > questions or concerns that you may have. Please reach out to us via email, or > phone at 877-585-7878. > > Jordan B > Mentor & Training Coordinator > > > Customer Care, Grubhub > help...@grubhub.com > p 877-585-1085 > > grubhub.com | fb | tw -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.