The guy seemed under the illusion that I am still trying to use the beta 
version: I assured him that I wasn't:




Begin forwarded message:

> From: GrubHub Customer Care <help...@grubhub.com>
> Date: March 8, 2016 at 4:56:36 PM EST
> To: katya20...@gmail.com
> Subject: Grubhub iOS App, Beta Testing, & More
> 
> Hello Kathy,
> 
> My name is Jordan B from the customer care team at Grubhub. I wanted to reach 
> out to you and apologize for all of the run around and dead ends you have 
> gotten in regards to your issues. I just wanted to clarify a few things 
> first. It looks like you were originally given temporary access to a beta 
> testing site with the use of voice recognition abilities through iOS that 
> allowed you to place orders, and that was working pretty well. It looks like 
> there have been some issues in trying to place an order since, and a mix up 
> on what is going on with application updates.
> 
> I reached out to the proper channels within the company to try and get down 
> to the bottom of this. At the moment, you should be using the latest version 
> of the application software on your phone or tablet that you can find in the 
> app store or google play. The beta application was a temporary testing 
> program that will not properly function for you, or anyone else at the 
> moment. We apologize that with the newest release of our application, that 
> this voice recognition function isn't working. 
> 
> We as a company are continuously working to improve the product so that all 
> users have the ease and access to place an order. We do currently have it in 
> the works to get this feature back up and running. We don't a clear timeline 
> as to when that will be ready, but hope to have it out as soon as possible. I 
> would be happy to follow up with that news once it becomes available to the 
> public. We hope that you are able to still try and process orders while we 
> get this sorted out and would be more than happy to answer any other 
> questions or concerns that you may have. Please reach out to us via email, or 
> phone at 877-585-7878.
> 
> Jordan B
> Mentor & Training Coordinator 
> 
> 
> Customer Care, Grubhub
> help...@grubhub.com
> p 877-585-1085
> 
> grubhub.com | fb | tw

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to