Hi Steve, Did you copy your entire iTunes folder to some backup media such as a USB stick or external hard drive before you reinstalled Windows and iTunes? If so, after you installed iTunes again, did you delete the iTunes folder which would have been created during the installation and copy back the backup folder? This is the best way to make sure everything is as it was since the iTunes folder contains not only your iTunes media folder which has all your music, tones etc., but also it contains the database file and all your settings etc.
Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Steve Sweeney Sent: Wednesday, May 11, 2016 12:31 PM To: viphone@googlegroups.com Subject: Itunes weird behavior Hi, I’m getting a message I’ve never seen with itunes. When I tell it to sync music or apps, it is telling me that the phone is synked with another library and it gives the name of that library which is the name of my computer before I had to erase and rebuild it with a new installation of Windows and itunes. The prompt wants me to erase my iphone and restore it using the library from the old hard drive since it says it can only be synked to one library at a time. No idea how a second library got created or where it came from. I don’t want to do this as those files no lonhger exist on the computer if the sync uses the computer I will loose everything on my phone. If the library it is talking about is actually on my phone then I guess it would be ok??? Apple support was no help. I’m not panicing here as everything is safely still on my iphone but I need to figure out how to get it in to itunes so I can put it on my new iphone. Any thoughts? Thanks -Steve 407-301-0670 -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.