Yes, and I heard Charter's app is even harder when it comes to on demand and
accessibility. I wish some of that would've been included in the conditions
they have to agree to for this to go through, at least, if the FCC couldn't
make them make the app stuff accessible, to do the cable boxes by next year
or whenever that is where new ones have to be accessible, supposedly.
----- Original Message -----
From: "Gary Ketler" <gket...@austin.rr.com>
To: <viphone@googlegroups.com>
Sent: Sunday, May 08, 2016 9:43 PM
Subject: RE: Any Time Warner app users out there
They probably won't worry about it too much since Charter is buying them
out.
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Don Breda
Sent: Friday, May 06, 2016 6:36 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there
The timewarner app has gone a few steps backwards in the latest version.
You now lose access to the dvr which worked in earlier versions and I
believe the guide is now less accessible.
You have to search for a show now instead of being able to just see
whats on.
They say they are working on fixing it.
Big sigh!
Don
On 05-May-16 1:57 PM, Myrna Votta wrote:
Hi,
We did switch from Time Warner to FIOS in the latter part of February,
although I was uncertain about the accessibility of their FIOS Mobile app,
which allows users to watch TV on an iDevice. Actually, before we
switched, I did write a message to this list, asking if anyone was using
the app. One person did say that she was using it successfully. Well, I
began to play with the app and I did it one day over the phone with a
sighted friend who was using the app. It really didn't make much
difference if a sighted person or a blind person was using it. But, the
buttons in the menu were labeled for a sighted person and for a VoiceOver
user, they all sounded like "circle arrow." Once I picked the right
"circle arrow" button, (I pressed the second one after hearing "menu
Image,") all the channels are labeled correctly and there is an "option"
button that is labeled after each one. When that button is clicked, there
are choices that are labeled. So, my husband, who is also a Voiceover
user, and I regularly watch TV using our iPhones. Brian, I'd be happy to
help you with the app. If you want to just hear what it would be like, we
can do it over the phone. I don't have your phone number, so, if you do
want help, send me an e-mail off list. I will admit, though, that the
Time Warner is easier to use, but, we really like FIOS much better and we
are saving money with it.
Myrna
-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Brian Fischler
Sent: Thursday, May 5, 2016 7:41 AM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there
Thanks so much for confirming. Looks like I am going to make the switch
back as the $30 in savings for Verizon Fios is not worth all the headaches
with their absolute lack of accessibility and obviously they have no plans
to improve the accessibility of their website or app. Ridiculous for a
communications company to have such poor accessibility.
On May 3, 2016, at 9:01 PM, Andy Baracco <w...@socal.rr.com> wrote:
I agree!
-----Original Message----- From: Donna
Sent: Tuesday, May 03, 2016 5:44 PM
To: viphone@googlegroups.com
Subject: Re: Any Time Warner app users out there
I use the TWC app to pay my bill & the TWC app to watch TV on the go. I
find the app accessible.
Donna
On May 3, 2016, at 4:51 PM, Brian Fischler <brianfisch...@me.com> wrote:
I am curious if there are any Time Warner customers out there and how
accessible their app is for paying your bill and accessing content? I am
currently with Verizon Fios and have had it with them as there is no way
for a person using VoiceOVer on the mac to pay their bill and the app
now has a captza on it that is completely inaccessible. Additionally
Verizon Fios wants to charge you to pay your bill over the phone. Yes, I
have discovered they could be the worse company out there. I had spoken
to their E team about making things more accessible but have done so for
over a year and still nothing, they are going in the wrong direction
with their accessibility and I have had it with them. Also I still
cannot get described video on the networks which I should be able to
get. Thanks,
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