Hi Sieghard,
How do you know if the cable you buy is Apple certified. I didn't even know 
that there was such a thing as an Apple certified cable. Thank you for the 
information. My iPhone is a 5S. I only just now found your message in my junk 
email. So I'm sorry for taking a little while to get back to you. Thank you 
again. God bless,
Wren Langley

Sent from my iPhone

> On May 18, 2016, at 9:30 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I have never seen a cable that could only charge and not charge and sync 
> except of course a complete Monoprice Lightning AC adapter which is a 6 foot 
> lightning cable hardwired into an AC wall adapter rather than a Lightning 
> cable with a regular USB plug on one end which can plug into a computer or a 
> separate USB wall adapter. I have had cables from Monoprice, Amazon Basics 
> cables, inexpensive cables I picked up from Best Buy and all worked just 
> fine. As long as you buy a cable which is Apple certified it will work 
> without issues.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Lea W Langley
> Sent: Wednesday, May 18, 2016 6:46 AM
> To: viphone@googlegroups.com
> Subject: I phone is now working after update. Here is the complete 
> explanation. Was Re: iPhone seems to have died during update
>  
> First of all I would like to thank all of you for your help and for your 
> suggestions and opinions. The problem with iTunes was this:
> The download kept timing out, so I tunes with state would say problem with 
> update and want me to start the update again. Finally I just decided to 
> continue hitting the update button when I was told there was a problem, and 
> eventually the whole update it downloaded after that the whole process went 
> smoothly. The person at Apple said that sometimes the downloads do stop, and 
> that the software is written to pick up where it leaves off when you restart 
> the download. He said a lot of software is written to take care of things 
> that happen as it is being used. I reconnected the iPhone and it said 
> extracting software. Now there was another problem. There appear that there 
> are some cables that are only for charging purposes, and others that will do 
> the update as well as the charge. The person that I talk to at Apple said 
> that Bilken is the only one besides Apple that will do both the charging and 
> the updating.
> I also was told that a lot of times we are at the mercy of the Internet so 
> the update can die, and then as I did, you have to start all over.
>  
> In his opinion, he feels that it is more stable to use iTunes and update from 
> there an over the air with Wi-Fi.
> Again thank you all for your help and suggestions and thank you for telling 
> me how to put the phone in recovery mode. God bless, Wren Langley PS. I'm 
> sharing all of this information as it might be of some help to someone later. 
> I couldn't get a ride to the Apple store yesterday, so I'm very grateful that 
> my phone is working again. I also would like to give credit to God above, 
> because I prayed a lot and I know that I received help from him. To get my 
> phone working again.
> 
> Sent from my iPhone
> 
> On May 17, 2016, at 5:11 PM, Jennie Facer <jennie.fa...@gmail.com> wrote:
> 
> This is a 5 s. I tried to help her by putting her phone in recovery mode and 
> it was still giving us problems. She is on the phone with Apple now I guess. 
> She had a bad cable. Thanks to everyone who responded.  I think she got it. 
> 
> 
> 
> On Tue, May 17, 2016 at 8:39 AM -0700, "Sieghard Weitzel" <siegh...@live.ca> 
> wrote:
> 
> What model iPhone is this?
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> wrenlang...@sbcglobal.net
> Sent: Tuesday, May 17, 2016 7:36 AM
> To: viphone@googlegroups.com
> Subject: Re: iPhone seems to have died during update
>  
> hi Dave, and the rest of you. Thank you for all of the hints and that helps. 
> The first way I did it was just by Wi-Fi. When it wouldn't come back on after 
> an hour, that is when I tried connecting it to iTunes on the computer hoping 
> that I could fix it that way. God bless, Wren Langley
> 
> Sent from my iPad
> 
> On May 17, 2016, at 9:33 AM, Dave <dave.beckett...@gmail.com> wrote:
> 
> in the future. don’t use iTunes. Just connect your phone to the power 
> charger, and do it over WiFi.
>  
> I have never had any problems.
>  
> Good luck.
>  
> From: wrenlang...@sbcglobal.net
> Sent: Tuesday, May 17, 2016 3:18 PM
> To: viphone@googlegroups.com
> Subject: Re: iPhone seems to have died during update
>  
> I connected it to iTunes, and it kept telling me that there was a problem 
> with the update and it would say that iTunes was downloading software for the 
> iPhone, but then it would keep telling me to restart the update. If anyone 
> has any more suggestions such as how to put it in recovery road mode and 
> restore it back to life I would really appreciate it. Thank you. Step-by-step 
> instructions needed please. Thank you thank you. Godbless,
> Wren Langley
> 
> Sent from my iPad
> 
> On May 17, 2016, at 7:39 AM, Feliciano Godoy <theblindman...@hotmail.com> 
> wrote:
> 
> Is the phone displaying connect to iTunes on the screen? It sounds like your 
> iPhone got corrupted during the process. Hopefully you have a iCloud or 
> iTunes back up. Last resort, you will have to get the iPhone in recovery mode 
> and use the iTunes player on the computer to bring it back to life.
> 
> Regards,
> Feliciano
> For tech tips and updates, LIKE www.facebook.com/theblindman12v
> Follow www.twitter.com/theblindman12v
> 
> On May 16, 2016, at 8:26 PM, "wrenlang...@sbcglobal.net" 
> <wrenlang...@sbcglobal.net> wrote:
> 
> hi all,
> Thank you for the help
> If you get a duplicate duplicate of this I apologize. I looked in my sent 
> messages and I did not see this one. The iPhone told me the update would 
> begin in so many seconds, and then stopped. It never rebooted after that. I 
> connected it to the computer and try to update through iTunes, which I do 
> have the latest version of, but iTunes said that there was a problem updating 
> the phone. I tried several times, but each time iTunes kept saying that it 
> was downloading software for the update but then trying to start the update 
> process over. If anyone can help I would really appreciate it. The iPhone is 
> the only phone I have.
> God bless,
> Wren Langley
> 
> Sent from my iPad
> 
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