Thanks for the work around. Did you use the home key triple tap? Marie Lyons > On Aug 26, 2016, at 11:16 PM, Kathy Brandt <katya20...@gmail.com> wrote: > > I tried the update that was released a few days ago: over four restaurants I > consistently found that when I wanted to choose a beverage, the app would > crash, and I would lose the order I had put together before the beverage. > Someone suggested that I get someone cited to use my phone with voiceover off > and see if the app still crashed: it turned out that I figured out that I > could hold my finger on the 20 ounce soda, turn voiceover off with the other > hand, tap the soda, turn voiceover on, and then be able to choose what I > wanted without incident . I put a review in the App Store, and DM to GrubHub > on Twitter to let them know this, saying that if I could choose an entrée, > appetizer, etc., that I should be able to interact with VoiceOver in the same > way to choose a Drink. > r > >> On Aug 22, 2016, at 8:02 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >> >> Have all of you who care about this app and who aren't receiving feedback >> contacted Grub Hub on their toll free phone number? It was easy to find on >> their website and I wonder whether they'll start to take notice if they get >> a few dozen calls each day from frustrated users, maybe demand that their >> customer service reads you off a bunch of meal choices and restaurant >> options, ask for supervisors/managers and in general be a nuisance. >> If anybody wants to try, their customer service number is 1-877-585-1085. >> >> >> Best regards, >> Sieghard >> >> -----Original Message----- >> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf >> Of Kelly Pierce >> Sent: Monday, August 22, 2016 1:57 PM >> To: viphone@googlegroups.com >> Subject: Re: Grubhub ap >> >> Mark is correct that apps themselves are not required by the law to be >> accessible. The legal theory being advanced is that Grub Hub is a prepared >> food delivery service to the public and not merely a technology. As a food >> delivery service, it cannot exclude customers because it does not want or >> care to serve them. Grub Hub could offer another means of providing the >> content of the app and conducting a prepared food delivery transaction. The >> other options, such as 24 hour customer service, would be much more >> expensive than spending a few days of coding to make the app VoiceOver >> accessible. >> >> Kelly >> >> >> >> >>> On 8/22/16, Sieghard Weitzel <siegh...@live.ca> wrote: >>> And what happens if the judge does dismiss it? Then I guess whoever >>> filed the claim is on the hook for the legal fees unless you find a >>> lawyer who will do it pro bono for the potential publicity. >>> >>> -----Original Message----- >>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>> Behalf Of Kelly Pierce >>> Sent: Monday, August 22, 2016 11:47 AM >>> To: viphone@googlegroups.com >>> Subject: Re: Grubhub ap >>> >>> Some have interpreted the effective communications provision of the >>> Americans with Disabilities Act to apply to online services. Courts >>> have refused to dismiss accessibility cases involving Uber and Net >>> Flicks believing that plaintiffs had a likelihood in showing that the ADA >>> applied. >>> Both companies decided to settle after these rulings rather than >>> taking the issue to trial and an appeal for a definitive decision. In >>> the United States Sieghard, plaintiffs who prevail in civil rights >>> cases, including ADA cases, can have their attorney fees paid by the >>> discriminating party when the aggrieved party prevails. >>> This is how vice-Presidential candidate Tim Kaine got paid at his >>> civil rights law firm as a lawyer. The firm was paid when they won in >>> court or the other party settled. Now his net worth is estimated at >>> $1.4 million. >>> >>> Kelly >>> >>> >>> >>>> On 8/22/16, M. Taylor <mk...@ucla.edu> wrote: >>>> You are absolutely correct, my friend. There is no such law in the >>>> United States. >>>> >>>> Mark >>>> >>>> -----Original Message----- >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>> Behalf Of Sieghard Weitzel >>>> Sent: Sunday, August 21, 2016 9:35 PM >>>> To: viphone@googlegroups.com >>>> Subject: RE: Grubhub ap >>>> >>>> Sorry for my ignorance, but on what basis would you take legal action? >>>> I am in Canada and I understand that there are some laws regarding >>>> accessibility, but I didn't think there was one that forced an app >>>> developer or a company to make their app accessible if they don't >>>> want to do so. Who would pay the legal bill? >>>> >>>> Regards, >>>> Sieghard >>>> >>>> -----Original Message----- >>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>> Behalf Of Kelly Pierce >>>> Sent: Sunday, August 21, 2016 5:04 PM >>>> To: viphone@googlegroups.com >>>> Subject: Re: Grubhub ap >>>> >>>> Is anyone else interested in taking legal action against these guys? >>>> If so, let's talk. >>>> >>>> kelly >>>> >>>>> On 8/21/16, Marie Lyons <mlyons...@gmail.com> wrote: >>>>> I sent an email outlining the problems. You know when I did my post >>>>> I had forgotten about the app crashing. I guess my connections were >>>>> delayed, lol. >>>>> >>>>> Marie Lyons >>>>>> On Aug 21, 2016, at 5:15 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >>>>>> >>>>>> It may also be a good idea if somebody who has used the app in the >>>>>> past would send a message to Rob from the Today in iOS Podcast. Rob >>>>>> is very supportive of iOS users with disabilities and I'm sure he >>>>>> would put this out to the very large Today in iOS community both >>>>>> those who listen to his Podcast and to his Google Group which has >>>>>> over 3,000 people. If he does others may pick it up and help to >>>>>> pressure the company to give accessibility more priority. You can >>>>>> contact Rob by sending an email to todayin...@gmail.com or call and >>>>>> leave a voice mail at 206-666-6364. >>>>>> >>>>>> Good luck, >>>>>> Sieghard >>>>>> >>>>>> -----Original Message----- >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>>>> Behalf Of M. Taylor >>>>>> Sent: Sunday, August 21, 2016 11:08 AM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: RE: Grubhub ap >>>>>> >>>>>> Hello All, >>>>>> >>>>>> I am so sorry to learn that accessibility has fallen by the wayside >>>>>> for this app. >>>>>> >>>>>> Contacting them via their web site or feedback page clearly is not >>>>>> working. >>>>>> >>>>>> I strongly suggest that you post your concerns to them via social >>>>>> media. >>>>>> Believe me, they will not ignore you if you are thoughtful and >>>>>> persistent. >>>>>> >>>>>> >>>>>> I did a little research for you and discovered that they have quite >>>>>> a large following on Twitter, about 85 thousand people including >>>>>> some very big companies. >>>>>> >>>>>> Contact them on Twitter, Facebook, and write a review describing >>>>>> the problems in the iTunes App Store. >>>>>> >>>>>> Okay, their Twitter handle is @Grubhub or you can go to: >>>>>> http://twitter.com/grubhub >>>>>> >>>>>> Good Luck, >>>>>> >>>>>> mark >>>>>> >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On >>>>>> Behalf Of Jenifer Barr >>>>>> Sent: Sunday, August 21, 2016 10:48 AM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: Re: Grubhub ap >>>>>> >>>>>> Hi. >>>>>> I tried using this ap yesterday, and found it frustrating. The ap >>>>>> kept crashing... It wouldn't let me change or edit payment info >>>>>> when it finally let me check out... And even when I finally was >>>>>> able to place an order (on their inaccessible website...) the ap >>>>>> also crashed when I checked the order status. >>>>>> This ap, and website leave a lot to be desired. Quite disappointed. >>>>>> Thanks everyone for your responses. >>>>>> >>>>>> Jenifer Barr >>>>>> Jenifer571 on dice world >>>>>> Sent from my iPhone >>>>>> >>>>>> On Aug 20, 2016, at 7:11 PM, kelby carlson <kelbycarl...@gmail.com> >>>>>> wrote: >>>>>> I will confess I'm quite surprised to hear so many people call this >>>>>> app accessible. I am encountering many unlabeled buttons and >>>>>> extremely sluggish response times. it is also difficult to easily >>>>>> navigate from restaurant to restaurant in the search results. >>>>>> >>>>>> >>>>>> >>>>>> On 8/20/16, Dave <dave.beckett...@gmail.com> wrote: >>>>>> >>>>>> Is this app, any use in the UK? >>>>>> >>>>>> Dave. >>>>>> >>>>>> From: 'SammieDogsMom' via VIPhone >>>>>> Sent: Saturday, August 20, 2016 9:53 PM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: Re: Grubhub ap >>>>>> >>>>>> >>>>>> Hi! I have the GrubHub app, and it is very accessible with voiceover. >>>>>> The developers want this app to be accessible, so feedback is >>>>>> always welcome. >>>>>> >>>>>> Liz Ulrich and Leader Dog Sammie >>>>>> >>>>>> >>>>>> Westwood Church of God Prayer Chain Coordinator >>>>>> >>>>>> http://www.facebook.com/elizabeth.ulrich.1 >>>>>> Sent from my very intelligent ParrotHead of an IPhone >>>>>> >>>>>> On Aug 20, 2016, at 11:25 AM, Jenifer Barr <claudas...@gmail.com> >>>>>> wrote: >>>>>> >>>>>> >>>>>> Hi. >>>>>> Has anyone ever tried the grubhub ap? Is it accessible? Someone >>>>>> told me about this service, but wasn't sure if it was worth looking into. >>>>>> Thanks. >>>>>> >>>>>> Jenifer Barr >>>>>> Jenifer571 on dice world >>>>>> Sent from my iPhone >>>>>> -- >>>>>> The following information is important for all members of the V >>>>>> iPhone list. >>>>>> >>>>>> If you have any questions or concerns about the running of this >>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>> contact the owners or moderators directly rather than posting on >>>>>> the list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>>> Quinn >>>>>> - >>>>>> you can reach Cara at caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at: >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V >>>>>> iPhone list. >>>>>> >>>>>> If you have any questions or concerns about the running of this >>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>> contact the owners or moderators directly rather than posting on >>>>>> the list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>>>> Quinn >>>>>> - 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