Thanks to y'all, I am making progress with my IPhone SE.


I am usually able to answer, make, and even hang up from phone calls...most of the time.


The SE is running the IOS that came with it, either 9.2 or .3.


I have noticed the conversation seems to come out of a couple of different places seemingly depending on its mood. It has an Otterbox defender case and when I think it is doing normally, the sound comes out of the area toward the top middle of the screen which has a rectangularish cut out of the case....then sometimes, the sounds seems to be more easily heard by listening toward the middle of the screen...and then nothing will do except the conversation comes out of the little speaker hole on the bottom of the case next to where you plug in the phone to recharge. Also, sometimes the person I am talking to says they can barely hear me and nothing will help that unless I hold the phone horizontally in front of my mouth so I can speak directly into the bottom of the phone. Why is the sound changing places? Is this a fault with the phone itself or am I doing something wrong? We have Verizon and the reception is very good.


I also have a problem with the phone seeming to go automatically to speaker phone. Sometimes I think it could be because I have moved my hand, but I just don't know. Is that something I have to get used to?...I don't want everyone to enjoy my personal conversations.


Any insight,explanations, suggestions would be greatly appreciated.


Many Thanks,

Nancy & her SE

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