Hi Ari, As I explained in my previous email, I have already tried the Windows 7 + Jaws 18 combination with the latest iTunes and my phone connected. If I go to apps and tones I get the exact same thing as I do with Windows 10 + Jaws 18. The apps read, but I can't check them and the tones just say that I'm in the Tones treeview and Jaws reads zip.
Unfortunately I'm not an NVDA user. I know it has some similarities with Jaws, but I'm just not familiar enough with it to quickly install it and test this and I just don't have the time right now to spend time on it beyond what I could easily and quickly do. Apple claiming this is a Windows 10 issue is ridiculous, the behaviour in Windows 7 is identical and they just have to get their act together and talk to Freedom Scientific to see what they each have to do to make this better. Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of englishride...@gmail.com Sent: Wednesday, November 23, 2016 1:50 PM To: viphone@googlegroups.com Subject: Re: Latest version of iTunes with windows 10 and jaws for windows Hey, Sieghard, I had a little bit of the same issue you're talking about with JAWS in the main music library, but NVDA didn't have this issue. This was with JAWS 17, as I said, and I'll test with JAWS 18 as soon as possible. I tried the JAWS screen refresh keystroak in the iPhone music section, with the sync selected artists, albums and playlists setting, and still nothing would read. This is super frustrating. If you tested the latest version of iTunes 12 with Windows 7, and we're running into similar issues, even in the main music section, where he wasn't having as much trouble, it doesn't seem like a Windows 10 problem, at least not totally. When you get a chance, can you try things with the iPhone music section when your iPhone is connected to that Windows 7 computer? I'd like to see if you're getting the same results as I was in that section of iTunes with jaws, NVDA, and Narrator. Obviously, you're probably not going to get any kind of good results with Narrator on Windows 7, but if you can try it with NVDA and JAWS on Windows 7, that be great. I want to see if we're having the same results or not. I want to try to pin this down, and start speaking to whoever turns out to be responsible for things being this crappy. Thanks, Ari > On Nov 22, 2016, at 9:12 PM, Sieghard Weitzel <siegh...@live.ca> wrote: > > I installed iTunes on one of my Windows 7 desktops at work today, but I > forgot to bring a Lightning cable so I couldn't connect my phone. However, > just from looking at the library section, Windows 7 with Jaws 18 and the > latest version of iTunes behaves exactly the same in the column browser list > views as that combination does with Windows 10, I still have to do the screen > refresh for Jaws to read any of the content in the genre, artist and album > list views and Jaws still says something "Description L1" with each item. My > guess is that I will have no more success with a phone connected when it > comes to transferring selected ringtones or apps and whoever that guy at > Apple was who said it was because of Windows he just didn't know what he was > talking about. As a "loyal" Apple employee he probably just didn't want to > say that Apple could possibly not be perfect. I really think 500 or 600 list > members should al phoen Apple Accessibility and ask why iTunes on a PC is so > horrible and ask to have this fixed, maybe then Apple would take note. > Preferably everybody should make a habit out of it and call and ask how this > was coming once a month. > > Regards, > Sieghard > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On > Behalf Of Woody Anna Dresner > Sent: Tuesday, November 22, 2016 9:16 AM > To: viphone@googlegroups.com > Subject: Re: Latest version of iTunes with windows 10 and jaws for > windows > > Hello Ari, > > Very well done, to demonstrate all these issues with multiple screen readers > and educate the Apple Accessibility representative! It would be very > interesting to know whether Windows 7 users are having the same problems. I > find it hard to believe that the problem is completely due to changes in > Windows because some parts of iTunes are fully accessible in Windows 10, > while others are not. But the better defined the problem is, the more likely > it is that someone will try to solve it. > > Best, > Anna > > > >> On Nov 22, 2016, at 10:51 AM, englishride...@gmail.com wrote: >> >> I was just on the phone with Apple Accessibility yesterday to talk with them >> about the problems for screen reader users when trying to sync music to an >> iDevice with the sync selected artists, albums, and playlists method. The >> issue is that no screen reader I've tried (the latest version of NVDA, JAWS >> 17, and even Narrator) on my Windows 10 machine will read anything in these >> lists. I haven't yet tried (I think it was Marc's suggestion) of using the >> refresh screen feature of JAWS to try to get things reading with it. NVDA's >> text and object review commands don't make it possible to read anything, >> either. The reason I haven't yet tried JAWS 18 is that I only recently >> received my SMA update to version 18, and I haven't yet had a chance to >> install it. I'll report back with more news when I've installed JAWS 18 and >> tried the screen refresh command. By the way, I did all the tests of the >> screen readers mentioned above when the rep was on the phone with me. He >> said that the issue was with Microsoft. I specifically asked him if anything >> had changed in the latest versions of iTunes 12 in terms of the way they >> programed those lists (after all, the lists of the column browser work fine >> in the main music library) and he said that as far as he knew, nothing had >> changed except the way things were arranged in the program, not the >> underlying structure of the way things were made in the program,. I told him >> it'd be interesting to see if blind users of the latest iTunes and Windows 7 >> were haveing the same issues. A friend of mine is running Windows 8 or 8.1. >> I'll have to check if she's having the same issues I'm having. She's also >> running NVDA. I want to see if this is really a Microsoft issues with not >> presenting things well in Windows 10 to any screen readers' or if the issue >> is with iTunes. >> >> Lol the Apple Accessibility rep had the idea that all Windows screen readers >> were rather limited, and could only perform the "basics," as he put it. I >> couldn't let that slide, and set him straight on that. I must say, he was >> rather surprised. I wonder if that was just his Mac bias or Apple propaganda >> talking. Either way, he needed to know that not only were Windows screen >> readers very capable, but that I was a capable user of two of them, so that >> he knew I wasn't just spouting Windows screen readers are better than >> VoiceOver on Mac. >> >> Anyway, just thought I'd tell you all about the issues I'm having, and that >> I spoke to Apple about them, and that I'm going to do some testing. It'd be >> really useful if people running Windows 7 and the latest version of iTunes >> 12 could see if they're having the same issues I am' so I i can keep a >> useful dialogue going with Apple, and possibly start one with Microsoft. >> Sorry if any of this has been a bit nonsensicle; it's rather early here, and >> I'm not propperly awake yet. I just wanted to get this in before I forgot >> any of it. >> >> >> Thanks, >> Ari >> >>> On Nov 22, 2016, at 7:02 AM, Russ Kiehne <russ94...@gmail.com> wrote: >>> >>> Perhaps someone could do a podcast on this program and post it on Applevis? >>> >>> -----Original Message----- From: Robert Doc Wright >>> Sent: Monday, November 21, 2016 9:02 PM >>> To: viphone@googlegroups.com >>> Subject: Re: Latest version of iTunes with windows 10 and jaws for >>> windows >>> >>> yes, it works fine during the demo. I just haven't been able to >>> afford to purchase it yet with Murphy constantly rearing its head at my >>> house. >>> ----- Original Message ----- From: "'Carol Pearson' via VIPhone" >>> <viphone@googlegroups.com> >>> To: <viphone@googlegroups.com> >>> Sent: Monday, November 21, 2016 10:41 AM >>> Subject: Re: Latest version of iTunes with windows 10 and jaws for >>> windows >>> >>> >>>> Anyone tried this and, if so, is it good and keeps the quality of the >>>> originals? >>>> >>>> >>>> Carol P - UK >>>> >>>> >>>> >>>>> On 21/11/2016 03:08, Robert Doc Wright wrote: >>>>> there is a program called "copytoy" it costs $14 and it will allow you to >>>>> copy music, contacts, pictures from your iDevice to your pc. >>>>> ----- Original Message ----- From: "denise avant" >>>>> <denise.av...@gmail.com> >>>>> To: <viphone@googlegroups.com> >>>>> Sent: Saturday, November 19, 2016 8:10 PM >>>>> Subject: Re: Latest version of iTunes with windows 10 and jaws for >>>>> windows >>>>> >>>>> >>>>> >>>>> Hello everyone, >>>>> Thanks for the input. I thought there might be some workarounds >>>>> for some of the problems. It appears that accessibility with iTunes in >>>>> windows has gotten worse over the years. I was just trying to see what >>>>> was possible when using iTunes with windows 10 after all there is the >>>>> need to sync data from the iPhone and iPad to one's computer from time to >>>>> time I can remember when some of us upgraded to iOS 10. A lot of us >>>>> simply connected our cables to our computers to download I was just >>>>> trying to find out whether I could sync my contacts and other material >>>>> such as photos and notes from my phone when using iTunes in windows. I >>>>> guess not. Thanks for all your help. >>>>> Sent from my iPhone >>>>> >>>>>> On Nov 19, 2016, at 8:49 PM, Sieghard Weitzel <siegh...@live.ca> wrote: >>>>>> >>>>>> Unfortunately this is not strictly a Freedom Scientific problem, NVDA >>>>>> isn't doing a lot better with iTunes and while there are a few scripts >>>>>> out there which help a bit, there aren't any which make a huge >>>>>> difference. I have a feeling that Apple would have to make some pretty >>>>>> major changes so that companies like Freedom Scientific can get at the >>>>>> information and in turn do whatever is needed to make it as good as it >>>>>> can be. >>>>>> The same applies to the iCloud.com website, I highly doubt Apple is >>>>>> implementing web accessibility guidelines/standards here since the site >>>>>> is more or less unuseable for somebody who needs to rely on a >>>>>> screenreader. >>>>>> >>>>>> Regards, >>>>>> Sieghard >>>>>> >>>>>> >>>>>> -----Original Message----- >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] >>>>>> On Behalf Of Todd Patkus >>>>>> Sent: Saturday, November 19, 2016 6:43 PM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: RE: Latest version of iTunes with windows 10 and jaws >>>>>> for windows >>>>>> >>>>>> Denise, >>>>>> >>>>>> If you feel strong enough to have what you want be done, then, suggest >>>>>> you contact Freedom Scientific on this one. >>>>>> >>>>>> Todd >>>>>> >>>>>> -----Original Message----- >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] >>>>>> On Behalf Of Larry Lumpkin >>>>>> Sent: Saturday, November 19, 2016 7:02 PM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: RE: Latest version of iTunes with windows 10 and jaws >>>>>> for windows >>>>>> >>>>>> I don't think the interface is very good with jaws at all. >>>>>> >>>>>> >>>>>> -----Original Message----- >>>>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] >>>>>> On Behalf Of denise avant >>>>>> Sent: Saturday, November 19, 2016 6:56 PM >>>>>> To: viphone@googlegroups.com >>>>>> Subject: Latest version of iTunes with windows 10 and jaws for >>>>>> windows >>>>>> >>>>>> Hello everyone, >>>>>> I have a few questions about iTunes and windows I am wondering >>>>>> if it is possible to sync all of my contacts, appointments, >>>>>> notes, etc from my iPhone 6s plus to my new windows computer I >>>>>> have the latest version of itunes I am also wondering if I >>>>>> needed to change any of the settings in iTunes to navigate it >>>>>> with JAWS better? Thank you >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V iPhone >>>>>> list. >>>>>> >>>>>> If you have any questions or concerns about the running of this list, or >>>>>> if you feel that a member's post is inappropriate, please contact the >>>>>> owners or moderators directly rather than posting on the list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at: >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>> --- You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V iPhone >>>>>> list. >>>>>> >>>>>> If you have any questions or concerns about the running of this list, or >>>>>> if you feel that a member's post is inappropriate, please contact the >>>>>> owners or moderators directly rather than posting on the list itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>> Cara Quinn - 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If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
