Hi list, I called the accessibility office for spectrum and they will be out 
January second. I will see what I can do with what they are bringing out to me. 
I will report back.  
   
 
 

 
 
   This 
(https://itunes.apple.com/app/apple-store/id922793622?pt=814382&mt=8&ct=how_i_email)
  is how I Email now
 
 
 
 
 

 
 
>  
> On Dec 29, 2016 at 10:13,  <Pattigj1206 (mailto:pattigj1...@gmail.com)>  
> wrote:
>  
>  
>  
>  This is true, the techs who came readily admitted this was a "rush" job and 
> that is why nothing is as it should be. 
> They waited too long, as you say. 
> I am very seriously considering getting a TIVO which is accessible, that 
> would solve my dvr issues, and if I record a show that has AD it will play 
> back from the TiVo that way. 
> Patti 
>
>
> -----Original Message----- 
> From:  viphone@googlegroups.com (mailto:viphone@googlegroups.com)  
> [mailto:viphone@googlegroups.com] On Behalf Of Kathy Blackburn 
> Sent:  Thursday, December 29, 2016 11:08 AM (x-apple-data-detectors://3)  
> To:  viphone@googlegroups.com (mailto:viphone@googlegroups.com)  
> Subject: Re: OT: Spectrum and Accessibility 
>
> I have tried the TWC iPhone app on my iPhone 6+, and I can watch channels 
> live, but I haven't found a way yet to turn audio description on and off. I 
> wouldn't count on the accessibility office to know the answer right away, 
> though they are willing to research things. 
>
> We also said "no" to the laptop option. By talking with two different members 
> of the escalation team and asking the same question more than once, we were 
> able to get one of the techs to program the remotes for our set top box to 
> toggle SAP on and off with one button press instead of the 8-key sequence 
> required. Had the company embraced accessibility before the CVAA went into 
> effect, they would already know this stuff instead of having to figure it out 
> as they go. 
>
>
> Kathy Blackburn 
>
> kblac...@austin.rr.com (mailto:kblac...@austin.rr.com)  
>
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