Hi list, I called the accessibility office for spectrum and they will be out January second. I will see what I can do with what they are bringing out to me. I will report back.
This (https://itunes.apple.com/app/apple-store/id922793622?pt=814382&mt=8&ct=how_i_email) is how I Email now > > On Dec 29, 2016 at 10:13, <Pattigj1206 (mailto:pattigj1...@gmail.com)> > wrote: > > > > This is true, the techs who came readily admitted this was a "rush" job and > that is why nothing is as it should be. > They waited too long, as you say. > I am very seriously considering getting a TIVO which is accessible, that > would solve my dvr issues, and if I record a show that has AD it will play > back from the TiVo that way. > Patti > > > -----Original Message----- > From: viphone@googlegroups.com (mailto:viphone@googlegroups.com) > [mailto:viphone@googlegroups.com] On Behalf Of Kathy Blackburn > Sent: Thursday, December 29, 2016 11:08 AM (x-apple-data-detectors://3) > To: viphone@googlegroups.com (mailto:viphone@googlegroups.com) > Subject: Re: OT: Spectrum and Accessibility > > I have tried the TWC iPhone app on my iPhone 6+, and I can watch channels > live, but I haven't found a way yet to turn audio description on and off. I > wouldn't count on the accessibility office to know the answer right away, > though they are willing to research things. > > We also said "no" to the laptop option. By talking with two different members > of the escalation team and asking the same question more than once, we were > able to get one of the techs to program the remotes for our set top box to > toggle SAP on and off with one button press instead of the 8-key sequence > required. Had the company embraced accessibility before the CVAA went into > effect, they would already know this stuff instead of having to figure it out > as they go. > > > Kathy Blackburn > > kblac...@austin.rr.com (mailto:kblac...@austin.rr.com) > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > (mailto:caraqu...@caraquinn.com) > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > (mailto:viphone+unsubscr...@googlegroups.com). > To post to this group, send email to viphone@googlegroups.com > (mailto:viphone@googlegroups.com). > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at caraqu...@caraquinn.com > (mailto:caraqu...@caraquinn.com) > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > (mailto:viphone+unsubscr...@googlegroups.com). > To post to this group, send email to viphone@googlegroups.com > (mailto:viphone@googlegroups.com). > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.