The laptop only gives you the guide so you can see what programs are on. That is all. And with the mouse disabled, it won't work at all. Patti
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Brent Harding Sent: Thursday, December 29, 2016 8:57 PM To: viphone@googlegroups.com Subject: Re: Phone Number to the Accessibility Group How does this laptop solution work? I'd rather just have a remote and a box, use a phone app, or even an Apple TV app, and I'd probably then buy one of those. I'm still in a TWC area, yet they're running Spectrum Business Internet ads for cheaper than I am paying on a promo for ultimate 50, and that has 60. I have to imagine they jumped the gun on the inserted ads, as they wouldn't likely be having their own business class internet undercut what's available for residential, as commercial everything is usually more expensive, but I think you get faster resolution if you get an outage. ----- Original Message ----- From: <pattigj1...@gmail.com> To: <viphone@googlegroups.com> Sent: Thursday, December 29, 2016 8:46 AM Subject: RE: Phone Number to the Accessibility Group Oh trust me, they know. The rep that set up my appointment called after to see how it went and I told him everything. The gentlemen who came to set up the laptop have my name and have sent in a full report on this experience to TW. They said they would call me as soon as they find out when better accessibility will be available. I told them that I wanted the box. Which is what I asked for in the beginning but was told that was not what I was going to get. I am glad I went through with the appointment anyhow just to show them what would not work. So we'll see what happens. Thing is I don't think our Time Warner company have totally merged with everybody else. They are still calling themselves Time Warner. When we went from Insight to TW, they still made us use the old equipment from Insight, rather than bring in new. The wheels of whatever, grind slow around here, trust me. Patti -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Les Kriegler Sent: Thursday, December 29, 2016 9:36 AM To: viphone@googlegroups.com Subject: Phone Number to the Accessibility Group Okay, here is the numer to the recently created accessibility group at Spectrum. It is: (844(762-1301. I'd encourage a call to register your interest in the accessible box. You do not have to accept a laptop. Mike Arrigo, who posts to this list has the box and speaks very highly about its functionality. I certainly trust his comments on his experiences with the box. The key question is when the boxes will be available system wide. The reps may not know that. But they are the ones responsible for taking our calls and registering us in their database as interested and in need of these boxes. Good luck. Les -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. 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