I second what Chris suggests about ringing Apple. I originally subscribe to Apple Music but had very similar problems to you and it totally mangled my iTunes library. I now only subscribe to iTunes match and keep a separate copy of all my iTunes library on my external hard drive or two!
> On 4 Mar 2017, at 08:29, Chris Chaffin <chaffin102...@gmail.com> wrote: > > > I do not have any experience with this, but have you considered calling > Apple, and after explaining what is happening, get their opinion on what is > going on and why. > > HTH, > > Chris > > >> On Mar 4, 2017, at 12:09 AM, Grant Hardy <grantha...@outlook.com> wrote: >> >> Hi all, >> >> At the moment, I have an Apple Music subscription, but not an iTunes Match >> subscription. I used to be subscribed to iTunes Match, but canceled the >> subscription some time ago. >> >> Anyway, I have a MacBook Air with an empty iTunes library (no tracks >> downloaded to the machine). I’ve signed into my iCloud music library on the >> machine, and I see that the iCloud status for the majority of tracks is >> “Apple Music”, meaning those songs have DRM. Sure enough, when I download >> most of the tracks (even songs I extracted from my own CDs prior to the >> introduction of Apple Music) they are protected tracks and can’t be played >> in any other app. Weirdly, though, about one in every ten tracks shows as >> “matched”, meaning I can download a version from Apple without DRM, or >> “uploaded”, meaning I can download the original formats I added to iTunes >> over the years. >> >> Most confusingly, some tracks won’t play on either iOS or MacOS, and their >> iCloud status is “no longer available” which means that they’re no longer >> available for streaming or downloading by Apple Music subscribers. But >> again, these are songs I added to my library before I ever subscribed to >> Apple Music. >> >> It’s been difficult to find any official info on the different behaviour of >> Apple Music versus iTunes Match for matched songs. This Apple support >> article just says "If you're an Apple Music member, you don't need to >> subscribe to iTunes Match unless you still need to access your music on an >> Apple TV (2nd or 3rd Generation).” This MacWorld article from July 2015 says >> that you do need to subscribe to iTunes Match, even if you have an Apple >> Music subscription, if you want to download tracks without DRM. But that >> wouldn’t explain why there are occasional “matched” tracks in my library. >> >> Does anyone have experience with this? >> >> Thanks, >> >> Grant >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
