Hello Kimberly,

Did you make certain that you have the latest version of iTunes installed
before beginning the update?

If you're using the Windows version of iTunes, you can check for updates by
first selecting the Help menu, then choose Check for Update.

Mark




-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Kimberly
Sent: Wednesday, September 19, 2012 10:54 PM
To: [email protected]
Subject: Unable to update but why?

Last night I tried to update my phone. But after being plugged into itunes
for like three hours, I got a message saying the update could not be done
because the firnware was incompatible. What's that about? Anybody have any
suggestions? 

Sent from Kimber's iPhone

On Sep 20, 2012, at 1:39 AM, Michelle McQuigge <[email protected]>
wrote:

> Same good news over here - all systems go on my more responsive 3gs.
> That upgrade process was a cakewalk, albeit a slow one. :)
> 
> 
> 
> matthew Dyer wrote:
>> Hi all.
>> 
>> I am currently running iOS 6 and it is berry responceive on my 3GS.
>> 
>> Matthew
>> 
>> Sent from my iPhone
>> 
>> On Sep 19, 2012, at 5:30 PM, "Sandra Heaton" <[email protected]>
wrote:
>> 
>>> 
>>> 
>>> I have also successfully updated here in the UK.
>>> Sandra
>>> Braille Greeting Cards
>>> www.braille-greetings-cards.co.uk
>>> 
>>> ----- Original Message ----- From: "Rebecca Ilniski"
<[email protected]>
>>> To: <[email protected]>
>>> Sent: Wednesday, September 19, 2012 10:23 PM
>>> Subject: successfully updated
>>> 
>>> 
>>>> Hi all.  Successfully updated from here.
>>>> --
>>>> Rebecca and Zeb
>>>> email: [email protected]
>>>> twitter: zebs_mom
>>>> facebook: facebook.com/rebeccai5
>>>> Zeb's facebook: facebook.com/zeb.ilniski
>>>> 
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> 
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