The product channel won’t make any sound until you are pointed at a bar code.
Perhaps get some sighted assistance to find a bar code?
ON cans, they are usually by the seam.  Often near the bottom but on the side 
of  the can.

HTH,
Richard



(Sent from the iPod Touch 6)

On Jul 20, 2017, at 8:20 AM, 
"dacia.l...@gmail.com<mailto:dacia.l...@gmail.com>" 
<dacia.l...@gmail.com<mailto:dacia.l...@gmail.com>> wrote:

When I make sure I'm on the product channel, the camera doesn't even appear to 
be trying to find the product. I hear no beeping or anything, but when I'm on 
the short text Jannel for example, and I tap it, it starts recognizing. I don't 
know why.

Sent from my iPhone

On Jul 20, 2017, at 9:29 AM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote:

That is a very good question.
I haven't found a setting for it either.
If I mute the phone, it still plays the tones in the Product channel.
Perhaps writing seein...@microsoft.com<mailto:seein...@microsoft.com> would be 
a good idea.
I'll write, but you may want to also.

Richard



-----Original Message-----
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Billy Maynard
Sent: Thursday, July 20, 2017 7:07 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: Seeing AI 1.1 update is available

hi,

I looked in settings and couldn't find vibrate what does this function do
and where can you  find it?
\
Billy Maynard
----- Original Message -----
From: <dacia.l...@gmail.com<mailto:dacia.l...@gmail.com>>
To: <viphone@googlegroups.com<mailto:viphone@googlegroups.com>>
Sent: Thursday, July 20, 2017 8:36 AM
Subject: Re: Seeing AI 1.1 update is available


Hi, I have a question regarding the products channel. When I swipe to that
and it says product channel adjustable, do I have to double tap it or
anything to make sure I can now ask it to tell me what the product is? The
other channel seem to work, but I'm having trouble with that one.

Sent from my iPhone

On Jul 19, 2017, at 7:58 AM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>>
wrote:

• Fix for iOS 11 crash
• Enable audio cues in vibrate mode
• Autoplay tutorial videos
• Miscellaneous UI improvements and bug fixes

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