My first Mophie case stopped charging the phone after about 2 years I think.  I 
took it back to the Apple store since I didn't know if the problem was the case 
or the phone.  I had bought both the phone and case from the Apple store and I 
had AppleCare.

 

They determined that the problem was the case and not the phone.  They gave me 
a new case.

 

Rob

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
nanagoose4...@gmail.com
Sent: Friday, July 28, 2017 11:42 AM
To: Mike Ulrich; viphone@googlegroups.com
Subject: RE: Juicebox not Charging

 

Sorry, I made a mistake. I have the Mophie Juice Pack case. Not a Juice Box. 
But it is not working much at all. It does allow the phone to charge while 
still in the case but it provides a very minimal charge to the phone when it is 
switched on.

Sherrie (Sharon) Gosling

. 

 

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986>  for Windows 10

 

From: Mike Ulrich <mailto:mulr...@centurylink.net> 
Sent: Wednesday, July 26, 2017 1:34 PM
To: viphone@googlegroups.com
Subject: RE: Juicebox not Charging

 

Sharon, what type and brand of Juice Box to you own?

I've got a neat little solar back up 12,000 Milla Amp that charges up my SE 
lickety quick. I can't remember the company name nor the model number. But I'll 
look it up later on today when I get back.

 

What are you using?

 

-----Original Message-----

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Sherrie

Sent: Wednesday, July 26, 2017 12:16 PM

To: viphone@googlegroups.com

Subject: Re: Juicebox not Charging

 

Just for the record the Juice box on my 6S now only charges the phone maybe 
20%. At least I have had it a year and 10 months.  Thank goodness my phone was 
one of the 6S models that qualified for the free battery replacement from Apple 
so the extra charging capacity is not quite so important now.

 

Sharon Gosling

-----Original Message-----

From: dulce Muccio Weisenborn

Sent: Wednesday, July 26, 2017 6:48 PM

To: viphone@googlegroups.com

Subject: Juicebox not Charging

 

My JuiceBox is just seven months old and is not extending my iPhone 6S's 

battery any longer.   What has gone wrong, and is there a fix?

 

Dulce

 

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