The problem may not be your phone at all. Maybe my story will give you an avenue of investigation.
About 4 years ago I was using AT&T. There was a small AT&T store less than a mile from my house. I always had 5 bars (maximum) signal strength. All of a sudden, I started experiencing dropped calls and text messages not delivered for at least 45 minutes. I called a local AT&T store and asked if AT&T had closed the store near me. They said, "Yes." Apparently, AT&T had a cell phone tower or signal booster near the store so that customers would have good service while shopping in the store. When they closed the store, they removed the signal booster or cell phone tower. And my service degraded significantly. I told the guy at the AT&T store that I would drop AT&T and choose a different carrier as soon as my contract ended in a couple of months. I don't know if this is your problem, but it is something worth checking out. Rob Armstrong -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Traci Duncan Sent: Thursday, August 24, 2017 3:11 PM To: viphone@googlegroups.com Subject: Poor reception and dropped calls Lately, we have been dealing with a lot of dropped phone calls. I’m wondering how often is this a problem with the specific iPhone, or problem with the carrier? I’ve been tempted to switch companies for a while now, but maybe before we jump ship, I should bring the iPhone in and have it looked at. What are your thoughts? Thank you, Traci Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.