Dear ViPhone and Mac Visionaries Listers: I have submitted a report about Duolingo’s accessibility shortcomings, made worse by its most recent update, to an attorney who specializes in encouraging companies to make inclusion of people with disabilities in the provision of goods and services a priority. As one of the most frequently downloaded educational apps the purpose of which is to teach language, there is no reason why this app should not be completely accessible, particularly with Apple’s developer tools. As a person who greatly enjoys learning about and learning languages, I put up with the glitches and found workarounds to get myself to a 45-day learning streak. I reached out to the company, but received no reply other than a “thanks for the information” response. The most recent update makes it virtually impossible for someone using VoiceOver to use the app, particularly with respect to the audio: it simply is not working most of the time. If anyone who has recently tried, or currently wishes, to use this app would like to submit their own complaint to the attorney, please write me off-list. If there is interest in making more noise about this, perhaps through an applevis or similar campaign, that would also be great. Have a great day and weekend. For those of you ordering new products today, I hope your purchasing experience goes through as quickly and smoothly as mine. :) Christine Email: cfgrass...@icloud.com <mailto:cfgrass...@icloud.com> Or cgrassman1...@gmail.com <mailto:cgrassman1...@gmail.com>
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