hi I tried all the above steps and nothing so before going any further than I 
decided just for fun to delete and reinstall the app and everything seems to be 
Ok.
Jen

> On Sep 18, 2017, at 12:54 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Holding down home and power does a hard reboot, very rarely necessary. Just 
> turning the phone off and on again usually does the trick, I only use the 
> hard reboot if the phone completely crashes or hangs on something.
> Anyhow, if you have done a hard reset and that didn't fix it, how about 
> turning off WiFi? This is almost certainly a network/connectivity problem on 
> your end since nobody else has reported problems with Messenger. If their 
> service was done for a larger segment of the population anywhere in the world 
> you can be sure you would hear about tit.
> How about apps like the app store, emails and so on, maybe if you have Apple 
> Music or Spotify can you stream music?
> 
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jen .
> Sent: Monday, September 18, 2017 8:09 AM
> To: viphone@googlegroups.com
> Subject: Re: problem with latest messenger update
> 
> hi I have close all apps in the app switcher and re-opened me app still not 
> working.  you reboot your phone by holding down the home button and the power 
> button for a few seconds and then let go right.If so, I have done this as 
> well.
> Jen
> 
>> On Sep 18, 2017, at 10:54 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
>> 
>> Have you closed all apps in the app switcher and rebooted your phone? How 
>> about rebooting your router or turn WiFi off to see if it connects, if it 
>> does I'd reboot the router.
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Jen .
>> Sent: Monday, September 18, 2017 6:41 AM
>> To: viphone@googlegroups.com
>> Subject: problem with latest messenger update
>> 
>> hi I am running the latest version of Messenger on my iPhone SE using the 
>> latest version of VoiceOver and I OS.  I just received a message from my 
>> friend and upon opening the app all it is telling is connecting connecting 
>> and then after a few seconds waiting to reconnect waiting to reconnect.  Is 
>> anyone else having this problem and is there a solution to it Jen
>> 
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