Hi Simon,
We must be reading the lines differently. I'm reading this on a desktop
computer, & it sounds like, to me anyways, that this phone info below is the
phone you received as a replacement:
iPhone 5s, GSM, 32GB, Gold
Replacement Serial No: F97SQ01WFFFM
Replacement IMEI: 013968007687927
Check your phone numbers to see if they match the numbers above.
iPhone 5s/SE, Flat Rate Repair, sounds to me like this same repair would
cost the same for both the 5S & 5 S E.
Take care. Mike. Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement. In the
end you have to ignore everything, & click I agree.
----- Original Message -----
From: Simon Wong
To: viphone@googlegroups.com
Sent: Monday, September 25, 2017 6:36 PM
Subject: Re: Your Apple Store Work Authorization & Service Confirmation
But where it says replacement its says 5s/SE.
Sent from my iPhone
On Sep 25, 2017, at 9:31 PM, Mike B. <mb69ma...@charter.net> wrote:
Hi Simon,
It says:
Model: IPHONE 5S
Take care. Mike. Go Dodgers!
Sent from my iBarstool.
Arguing with a woman is like reading a software license agreement. In the
end you have to ignore everything, & click I agree.
----- Original Message -----
From: Simon Wong
To: viphone@googlegroups.com
Cc: ci...@googlegroups.com
Sent: Monday, September 25, 2017 6:14 PM
Subject: Fwd: Your Apple Store Work Authorization & Service Confirmation
Hi, how do I know which phone I have based on the message below:
Sent from my iPhone
Begin forwarded message:
From: Apple Sainte-Catherine <donotre...@apple.com>
Date: August 26, 2017 at 6:14:35 PM GMT-4
To: simonwo...@sympatico.ca
Subject: Your Apple Store Work Authorization & Service Confirmation
Reply-To: donotre...@apple.com
Thank you for visiting the Apple Store. Below is a copy of your service
record.
Apple Sainte-Catherine
26-Aug-17 (514) 906 8400
Genius Bar Work Authorization & Service Confirmation
*R246239909*
Repair No: R246239909
Customer Information Product Information
Simon Wong Warranty Status: Protection Plan (A2)
CAN Model: IPHONE 5S
Date of Purchase: 09-May-16
Serial No: DX3PJ4ACFFFM
IMEI: 013990005457418
Problem Description/Diagnosis
Issue: Display separating due to swollen battery. Speaker phone not
functional
Steps to Reproduce: Visually confirmed
Cosmetic Condition: Separating display, no damage.
Contact Apple Support Case: 100271915006
Employee 204235895
Repair Estimate
Item Number Description Price Amount Due Customer KBB
661-7718 iPhone 5s, GSM, 32GB, Gold
Replacement Serial No: F97SQ01WFFFM
Replacement IMEI: 013968007687927 $ 0.00 $ 0.00
S5140Z/A iPhone 5s/SE, Flat Rate Repair $ 349.00 $ 0.00
Tax $ 0.00
Total $ 349.00 $ 0.00
Work Authorization.I agree that the Repair Terms and Conditions on the
reverse side of this page will apply to the service of the Product
identified above; Apple is not responsible for any loss, corruption, or
breach of the data on my product during service; as loss of data may occur
as a result of the service, it is my responsibility to make a backup copy of
my data before bringing my product to Apple for service; goods presented for
repair may be replaced by refurbished goods of the same type rather than
being repaired. Refurbished parts may be used to repair the goods.
Parts and Service
Item Number Description Price Amount Due Customer KBB
Same as described above
Total $ 349.00 $ 0.00
Thank you for choosing AppleCare for the repair of your Apple Product.
To ensure the highest level of quality and reliability, all work is
performed by AppleCare certified technicians using genuine Apple parts.
Additionally, all repairs are backed by Apple’s 90-day service limited
warranty, or the original one-year limited warranty, whichever is longer.
Note: The items identified above have been exchanged by Apple for new or
refurbished parts or products. Any applicable cost is indicated adjacent to
the part(s) or product description. Service parts are subject to tax.
If you need any future technical or administrative assistance, please
contact AppleCare Support by calling 1-800-263-3394. Also, answers to many
questions regarding the operation of your Apple Product can be found at:
www.apple.com/ca/support/
Repair Terms and Conditions and be found at
http://www.apple.com/legal/sales-support/terms/repair/retailservice.html.
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