Thanks, will give that a try. 

Sent from my iPhone

> On Oct 17, 2017, at 1:56 AM, M. Taylor <mk...@ucla.edu> wrote:
> 
> Hello Gary,
> 
> After reading your post, I tested visual voicemail with iOS 11.03, complete 
> with text transcription, on an iPhone 6 S Plus, and did not have any trouble 
> getting back to my voicemail Inbox or to any other area of the phone.  Yes, I 
> am using VoiceOver.
> 
> What I did find, however, is that, unlike in previous versions of iOS, when a 
> voicemail item is played, it expands and takes up a great deal of the screen. 
>  VoiceOver swiping gestures can prove to be ineffective until the user 
> collapses the currently selected voicemail item.
> 
> So, when you are done listening to the voicemail message, simply 
> single-finger, double-tap on any non-button area of the display in order to 
> collapse the item and return to your normal voicemail Inbox.  
> 
> It may be, however, that the behavior you are experiencing is limited to the 
> 7 series.  I just don't know but give my suggestion a try and see how it 
> works for you.
> 
> Good Luck,
> 
> Mark 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> GARY WILLIAMS
> Sent: Monday, October 16, 2017 7:28 AM
> To: viphone@googlegroups.com
> Subject: Voicemail Problems
> 
> Hi Everyone, 
> We are using an i phone 7 with ios 11.03. Every time we get a voicemail, we 
> can play the voicemail, but after that the phone locks up. We can push the 
> home button to go to the home screen and even though the home screen is 
> visible the focus is still in voicemail. Voiceover keeps trying to read the 
> text version of the voicemail. We have to shut the phone down in order to 
> clear things and be able to use the phone again. We talked with Apple 
> accessibility and they recommended resetting all settings. They said if 
> anyone else is having a problem with voicemail to let them know. Just curious 
> is anyone on the list having the problem or something similar, and if so what 
> did you do about it? 
> Thanks for any feedback on this. 
> Nancy and Gary
> 
> Sent from my iPhone
> 
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