First, have your friend do a two finger flick up and get voiceover talking and 
then repeatedly tap on the up volume button.
If that works, then they need to go into settings, sounds, and make sure the 
Change With Buttons is off.
That setting affects the ringtones but it can also mess up the VoiceOver volume.

HTH,
Richard



(Sent from the iPod Touch 6)

On Oct 26, 2017, at 2:22 PM, Beverly Hunter 
<reesesw...@gmail.com<mailto:reesesw...@gmail.com>> wrote:

A friend of mine has an iPhone 6 Plus, and is having trouble with her volume. 
When he first got the phone it was fine, but now the volume is low, and she can 
barely hear it. Any suggestions on how she can fix this?



Sent from my iPhone

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