Hi Pablo,
My experiences with the Uber app have been Positive, once I got the hang of the 
interface. However, about a month ago I needed to ges somewhere fairly quickly 
and no matter what I did I couldn’t find a way to select Uber Pool or UberX. I 
had to go with Select, which, although it was nice, cost me considerably more 
money and almost caused me to quit using the app. I realize now that I wasn’t 
clear on how to switch pages so that I could find UberX, so I attribute that 
experience to user error, the proverbial brain fart. Oh well; lesson learned. I 
took Uber twice last weekend and on one of those trips I saw no option for 
contacting the driver, which I routinely do when using Uber. Can anyone tell me 
why that option was unavailable? Thanks,
Tom

> On Nov 1, 2017, at 6:33 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Pablo,
>  
> I think it would help if you described what the challenges are you experience 
> with the Uber app on Android.
> I am currently in Calgary and only get to use Uber here since in the small 
> town where I live there is no Uber and probably there won’t be 10 years from 
> now, likewise Vancouver still does not have Ueber and while our new 
> provincial government promised during the election they would get Uber to 
> Vancouver by the fall (now) they have recently gone back on that promise… 
> what a surprise, governments never do that, right?
> Anyhow, I have no issues with how I use the Uber app on iOS, I just type in 
> the address or the place where I want to go, look at the cost and if I like 
> it I order the car and pay with Apple Pay.
> Since I don’t live here and usually order a car when I’m at this huge tower 
> that is part of the very large Foothills Medical Centre or I’m maybe at a 
> mall, I always simply contact the driver after I order the car (I prefer to 
> call instead of sending a text) and tell him exactly where to find me and 
> that he needs to look for and identify himself to a guy with a yellow lab 
> guide dog since I won’t be able to see him arrive.
> This always works great.
>  
> I also recently used Uber Eats just because I wanted to try it out. At first 
> I had some problems selecting two side dishes which were included, they were 
> also all listed with costs and while Voiceover said “selected” when I double 
> tapped “fries” and the other one I chose, I thought maybe I had to also tap 
> the one with the cost. This was sort of my fault since I then realized I 
> ordered fries which were included with the meal as well as a second order of 
> fries for $3. My wife removed this since at first I couldn’t figure out how 
> to remove something from the cart during checkout, but I think I have since 
> noticed I can simply use the action rotor for this.
> Unfortunately the restaurant I chose, a mexican place, was a bit far away and 
> while it said the food would arrive in 30 to 40 minutes it took just under an 
> hour (the estimated time of arrival at first showed as 6:57 PM, then changed 
> to a bit earlier and then it changed to 7:06, 7:12, 7:20 and finally he 
> arrived at 7:27, just about an entire hour after I placed the order). By that 
> time the fries were a limp, soggy mess and the berito which was not listed as 
> being spicy was so hot that my wife couldn’t eat it. Now that I know how this 
> works I might try it again and choose a restaurant nearer to where I am which 
> shows a shorter delivery time and maybe pick something which doesn’t include 
> fries. Let’s say my first experience certainly wasn’t positive both in terms 
> of the food (not the fault of the service) but also not in terms of the 
> delivery time.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Pablo Morales
> Sent: Wednesday, November 1, 2017 3:57 AM
> To: viphone@googlegroups.com
> Subject: Accessibility of Uber app
>  
> Good morning all,
> I am comparing the functionality of the Uber app on android vs IOs. However I 
>  would like to know what are your good and bad experiences  using the Uber 
> app on IOs?
> I have a pixel, and I have found some problems. However I would like to see 
> if the problems are the same, or how is the IOs picture regarding the 
> accessibility on the Uber app.
> Thanks for all,
>  
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