I have an iPhone 7 for my personal use and a 6 for work and today I have been 
trying to dial chase bank and something weird is happening. I can enter my info 
and pin but when I press zero to speak to a representative the call drops. It 
does this on every call. My husband who is on the same account and who is using 
a Samsung phone does not have this issue. Does anyone know what could be going 
on?

Shawnese Laury-Johnson, MA, CRC, LLPC
Vocational Rehabilitation Counselor

Bureau of Services for Blind Persons
3038 W. Grand Blvd. Ste. 4-450
Detroit, MI 48202
Phone: 313.456.3289
Fax: 313.456.1645

laury-johns...@michigan.gov<mailto:laury-johns...@michigan.gov>

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