Tom, I am having the same problem. I have gone to the apple store, I have 
called the help line and had my phone restored, and have cleaned the phone. 
Also have redone my finger prints. When I redo my prints it lasts for about a 
day. I will say it is worse in the winter but I do still have this problem in 
the warmer weather. I have a six s and it is very annoying. I am seriously 
considering facial recognition. 

 

Kathy Brack

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
regina alvarado
Sent: Wednesday, January 3, 2018 12:11 PM
To: viphone@googlegroups.com
Subject: Re: Finger print problem again, or still

 

 

Tom, a few things Sieghard suggested to me when I was having this problem with 
my 7. Are your fingers wet? Is your finger cut even slightly? As soon as I got 
my fingers to heal up everything fixed itself. Not had this problem on my 8 
Plus. Oh, one more thing. Move the position of your finger just a touch. 
Sometimes that will work. I also have found this is more difficult to use when 
hands are extremely dry, as mine are. I know exactly opposite of what I just 
said, but seems too wet or too dry are bad for the sensor. My hands are like 
sandpaper unfortunately so I have to keep using lotion on them and then wait 
until my wrinkly fingers dry back out before the button works. If nothing like 
this helps the problem I agree with Sieghard. A trip to see a genius may be in 
your future. Sorry you are having this problem and hope my ramblings might help.

Reggie and Lex


On Jan 3, 2018, at 11:48 AM, Sieghard Weitzel <siegh...@live.ca 
<mailto:siegh...@live.ca> > wrote:

Hi Tom,

 

I have a 6S Plus and my wife has a 6S and we have absolutely no issues with 
Touch Id.

If you have an Apple Store nearby you might want to make an appointment and ask 
them to check it out.

 

 

From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  
[mailto:viphone@googlegroups.com] On Behalf Of Tom Rash
Sent: Wednesday, January 3, 2018 7:50 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
Subject: Finger print problem again, or still

 

I’m using an iPhone 6S.  I have the latest update.  As of recently, a month or 
so, my finger print will just not work.  I’ve cleaned the phone and had sighted 
people clean it for me in case I’m missing something.  I’ve deleted the finger 
print and redid it.  After that it will work for about two days, then it stops 
working again.  This is a real problem when it comes to Apple pay and signing 
in to certain financial websites.  I’ve also tried it without the case with the 
same results.  Any idea what can be going on?  Could it be this slow down thing 
that everyone is talking about.  The iPhone works fine in every other aspect.  
Thanks.

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