Understood. Only an ide, hope the product channel works again for you some day. 
Sorry can't help. I know I got theachannel to work once on a ready meal, but 
not on a can of beer for example. Supoub app though, definitely a keeper for me 
out of the OCR apps besides KNFB Reader which I actually use to recognize those 
pesky PDF documents.

> On 11 Feb 2018, at 11:59, Kay Malmquist <kay.malmqu...@gmail.com> wrote:
> 
> No, it is the currency channel that requires 11.  I don't worry about that 
> because money reader still works fine.
>  
> Kay Malmquist
> kay.malmqu...@gmail.com
>  
> Gratitude Advantages 
> "No matter what your temperament is now, gratitude will give you more 
> patience, understanding, compassion, and kindness."
>  
> — Rhonda Byrne
>  
> ----- Original Message -----
> From: christopher hallsworth
> To: viphone@googlegroups.com
> Sent: Sunday, February 11, 2018 5:49 AM
> Subject: Re: problem with SeeingAI
> 
> I thought the product channel requires iOS 11 and later? Probably me but... 
> 
>> On 11 Feb 2018, at 11:53, Kay Malmquist <kay.malmqu...@gmail.com> wrote:
>> 
>> Hi all,
>> This morning I was trying to read some barcodes on some food items and I got 
>> SeeingAI to recognize the barcodes but it just kept playing the little tune 
>> and finally said that it timed out and to try again later.  I tried it on 
>> some really easy things like a can of tomato soup and still the same 
>> results.  Everything else seems to work okay.  I should tell you that I am 
>> still running IOS 10 and wondered if that is the trouble?  It has been 
>> working all along .  I haven't used it for a week or so, but even so, I am 
>> quite puzzled.  Is there something I need to set up now that I am not aware 
>> of?  Any help is appreciated.  Thanks in advance.
>>  
>>  
>> Kay Malmquist
>> kay.malmqu...@gmail.com
>>  
>> Gratitude Advantages 
>> "No matter what your temperament is now, gratitude will give you more 
>> patience, understanding, compassion, and kindness."
>>  
>> — Rhonda Byrne
>>  
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