Karen, Dave is right. You need iOS 11 for the product channel to work on a 5s. You are also missing the new Currency channel because you are on iOS 10. So, once you replace that app, you will get both of those channels. HTH, Richard
“The secret is not to make your music louder, but to make the world quieter.” - Mitch Albom from The Magic Strings of Frankie Presto, page 1 On Apr 8, 2018, at 5:16 AM, Dave <dave.beckett...@gmail.com<mailto:dave.beckett...@gmail.com>> wrote: Hi Karen, I think to receive all the channels, you have to update, to iOS 11, or iOS 11.3 as it is now. Dave. to From: Karen Poulakos<mailto:ka...@poulakos.com> Sent: Sunday, April 08, 2018 12:52 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: A Different Question RE: Seeing AI help I am using Seeing AI on a 5S. I thought that at one time I had the Product channel, but hadn’t used it. When I went to use it a couple of days ago, it was not there. What I have is Short Text, Document, Person, Scene Preview, Color Preview, Handwriting Preview., and Light. I have not updated my phone because I have one app that is not being updated, and I don’t want to loose the function of that app until I am very satisfied with the app I’m replacing it with. I know that I will soon have to give in and make the switch. But for now I am still using version 10.3.3. I am really happy with Seeing AI. It’s not perfect, but is far better than anything else I’ve tried. Is the Product channel only available when using the latest IOS update? Or am I missing something? Karen P From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Richard Turner Sent: Sunday, April 8, 2018 5:01 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Re: Seeing AI help I'm sorry you are having trouble. I use the document channel a lot and have about a 95 percent success rate with it reading the entire document. The times it doesn't, I've found that either the lighting is bad, or I'm not holding the phone correctly, or the printing is not very good. The key with the document channel is that you have to hold the phone quite level, have the camera pointed more or less at the center of the page, and have it about 18 inches above the page. Plus, you need a clear contrast between the document and the surface the document is sitting on so Seeing AI can find the edges of the document. If the Product channel is working some of the time, try and figure out exactly what you did those times because that is when you got the focus on the barcode at the right spot. I find unless there are specific reasons to use the barcode over just knowing what something is, TapTapSee is another good choice and sometimes faster than trying to find the barcode. Richard “The secret is not to make your music louder, but to make the world quieter.” - Mitch Albom from The Magic Strings of Frankie Presto, page 1 On Apr 8, 2018, at 1:33 AM, 'Husna Begum' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> wrote: quite often it beeps and beeps really fast but doesn't read anything, i wanted it to read some baby food jars but it wouldn't do it for ages and then suddenly begin to read it and i never knew what made it finally read it. it was so frustrating and a thing that should take a few seconds could often waste more than 5 minutes. also why does the document channel only read a tiny part of the page, it does not read the whole thing so i use the short text channel but that is annoying because if you move even slightly it starts from the beginning again. i thought seeing ai would be so good but as often with blindness technology it is not what it is cracked up to be and leaves you with frustration with the lack of sight. Husna -----Original Message----- From: Tom Rash Sent: Tuesday, April 03, 2018 3:21 PM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Seeing AI help If you want to read mail or some printed info, use the quick text mode. Raise your phone up slowly from the printed text and it will start reading. This is a live reading, no processing, so when it starts reading you can pull the phone away, and it will continue reading what it saw. To read bar codes go to product mode, and it will beep faster as it begins to see the bar code. Try those two out for now. -----Original Message----- From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Terri Stimmel Sent: Tuesday, April 3, 2018 7:12 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: Seeing AI help Hello everyone, Could someone please give me some tips on how to possibly use Seeing AI? I've tried to get it to work a couple of times now, with absolutely no luck! I think it's human error. I really don't know for sure though. I tried to read a can yesterday. It wouldn't do anything. So I switched channels and tried to read a piece of mail. Again, nothing happened. I am holding the camera above the item, and moving the phone slowly back and forth. Is this how I should do it? Any thoughts or advice would be much appreciated. Thank you, Terri -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. 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