Hi Ryan, I don't know why this is happening, but how about having them touch the screen near the top, under the subject and date? That way they can skip the headers and start reading the message right away, and hopefully avoid this problem.
Best, Anna On Sep 24, 2012, at 2:44 PM, Ryan Mann <rmann0...@gmail.com> wrote: > Hello. I've been helping somebody learn the iPhone and the person is having > a weird problem with some emails. When the person opens some email messages, > VoiceOver wants to skip from the subject of the email to the bottom of the > screen where the Reply and Compose buttons are. I worked with the person's > iPhone today and I confirmed that this happens. We do the following steps: > 1. Double-tap on an email to open it. > 2. Put a finger at the top of the Mail screen. > 3. Start swiping to the right with one finger.On some emails, this works fine > for reading email, but on other messages, VoiceOver jumps to the bottom of > the Mail screen if I swipe to the right after the subject. > Why would VoiceOver do this? This person has an iPhone 4S. We updated to > IOS 6 today, but I think it was doing this before the update. > Thanks. > > > > Sent from my iPhone > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
