I have the sero ap and purchased the premium one so I could get the audible described tv shows ans movies. It was working fine for a while but now I'm having trouble when I try to log in. I need to change my password because I can't remember what it is and forgot to write it down. However, when I try to put in my email address or cell phone # it says they are not recognized. I have been paying for the ap all along but now can't get in. Does anyone know, if I uninstall and reinstall the ap will it mess up my paid subscription? Any other suggestions?
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