Nothing works. You can't even log out even when you are asked are you sure you 
want to log out. Erica does not work with the microphone.
This whole thing was poorly designed. First of all, what made them think that 
people necessarily wanted a voice like Erica? I could see this working for 
someone who can't use their hands. But this is not how this has been marketed.
What if you want to bank while you are in public? Now the world gets to hear 
what it is you are trying to do even if you have screen curtain turned on.
The only way I can comfortably bank is by phone. 

Sent from my iPhone

> On Oct 9, 2018, at 8:16 AM, Laury, Shawnese (LARA) <lau...@michigan.gov> 
> wrote:
> 
> The issue with the app is that once you double tap onto the account to see 
> all of the transactions you are unable to. Yes the tabs are still at the 
> bottom and by default the first tab is highlighted but you can't go through 
> any transactions. 
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Judy 
> Holloway
> Sent: Monday, October 8, 2018 3:57 PM
> To: viphone@googlegroups.com
> Subject: RE: Problem With Bank Of America
> 
> I used the Bank of America app the other day. I just flicked right until I 
> got past the voice assistant stuff, and I was able to get to my account 
> normally. Also, the tabs at the bottom of the page still work.
> 
> Thanks.
> 
> Judy
> 
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Laury, Shawnese (LARA)
> Sent: Monday, October 08, 2018 12:54 PM
> To: viphone@googlegroups.com
> Subject: RE: Problem With Bank Of America
> 
> Yes, I too have encountered this and it is just simply a mess. We all should 
> contact them about it.
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lynn 
> White
> Sent: Monday, October 8, 2018 11:37 AM
> To: IPhone List <viphone@googlegroups.com>
> Subject: Problem With Bank Of America
> 
> 
> 
> Sent from my iPhoneThe other day, the Bank Of America introduced this thing 
> called Ask Erica.  Ever since then, when using Voiceover to go into your 
> account, it just circles around and will not allow you to look at the account 
> activities.  All that a Voiceover user can know is what the balance is in all 
> accounts.
> 
> Has anyone else encountered this?  Also, I can’t find a place to contact the 
> developers about this issue.  Thanks for any suggestions.
> 
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