You can do it the way Anna described or you can connect your iPhone to iTunes and simply activate the restore button, if the backup was made with iTunes then the software knows where it is. Anyhow, it's highly unlikely Apple will mess up your phone, you can always ask the Apple person you deal with to make sure an iCloud backup was done just before and make sure that before you leave the Apple Store all is what it should be as they can help you in case something does in fact go wrong which is unlikely.
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Anna Dresner Sent: Saturday, November 10, 2018 10:45 AM To: VIPhone Mailing List <viphone@googlegroups.com> Subject: Re: Question about backup iPhone Hi, The way you would restore from a backup is to erase everything on your phone by going to Settings/General/Reset/Erase all content and Settings. As part of restoring your phone afterward, you would have the choice of restoring from an iCloud or an iTunes backup. If you are backing up to iTunes, be sure to do an encrypted backup. If you use iCloud, turn on iCloud Keychain, which will save all your passwords, and then back up. Using either of these types of backup will restore the most information if you need to use your backup. Best, Anna On Nov 10, 2018, at 12:36 PM, 'evergreenwoods' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> wrote: The reason for my question is that I got an appointment with Apple to fix the problem I have, and they say I should backup my phone just in case. So if something happens, how can I restore the backup to my iPhone? That’s the reason I ask where is the backup file. From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Friday, November 09, 2018 10:16 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Question about backup iPhone iTunes backups on a Windows 10 computer are in c:\users\Your User Name\AppData\Roaming\Apple Computer\MobileSync\Backups However, that doesn't really matter since you can't do anything with them. For example, when I go there I see a folder called 65937a14cc05b8b63f632a0e0912dc48fccc93cc and when I open it there are 260 items in that folder, most of them more subfolders and while there is I believe software available which you can use to view or extract specific information from an iTunes backup I believe most of these applications are inaccessible. If you want to delete a backup you can open iTunes, go to Edit > Preferences > Device Tab and you can see your backupds here and delete any you don't want or need any more. Making an iTunes backup is OK, better though if you encrypt it, e.g. check the checkbox for that and enter then re-enter a password and make sure you don't forget it. Encrypted backups include more information such as passwords. It is still a good idea also to backup to iCloud as an iCloud backup nowadays is almost as good as an encrypted iTunes backup. Regards, Sieghard From: 'evergreenwoods' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Sent: Friday, November 9, 2018 3:31 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: RE: Question about backup iPhone I’m sorry, but my question is: If I backup my iPhone 6S using iTunes, where is the backup file? Where do I find it in my windows 7 pc? Thank you, Rena From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Thursday, November 08, 2018 11:36 AM To: viphone@googlegroupscom<mailto:viphone@googlegroups.com> Subject: RE: Question about backup iPhone If you tab through the options in iTunes there is one spot where it will tell you when the last backup was done, i.e. it will give you the date and time. Also, you could additionally do an iCloud backup in Settings > Your Account (at the very top) From: 'evergreenwoods' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Sent: Thursday, November 8, 2018 3:13 AM To: viphone@googlegroupscom<mailto:viphone@googlegroups.com> Subject: Question about backup iPhone Hello, My iPhone 6S IOS 12 latest version has some problems and I got an appointment with Apple. I read that I must backup my phone before the visit. I clicked on backup in iTunes However, can I be sure that I really did the backup, or what else do I have to do? Also, where can I find the backup file in my computer? Rena -- The following information is important for all members of the V iPhone list If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. 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For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu<mailto:mk...@ucla.edu>. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. 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Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com<mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroupscom>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. 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