Hello, maybe you will have to call Apple Care if you tried to many times your password. Maybe your account is lock. They will be able to help you. Good luck.
Lyne > Le 24 nov. 2018 à 12:37, janet gross <janet.harv...@outlook.com> a écrit : > > Hi All, > > Ok, I followed the instructions by signing out, and signing back in, and that > was successful. I am still getting the same message though. On the home > screen, it says there is one update available. So I go in to the setting's > app, and tap on the update Apple id settings. It says I have to sign in to > update my Apple id settings, or some services will not be available until I > sign in again. When I tap on the update Apple id, I'm asked to sign in using > my password, so I enter my password, I then get a message saying wrong > password, and then I get a message saying I need to enter my Apple id and > password, but I don't get an edit field to enter my Apple id just a field to > enter my password. Although, I did enter my Apple id in the only edit field, > as well as my password, but I still get the same message saying wrong > password. This is crazy. Any other suggestions? > > Thank you all so much. > > I'm really lost on this one. > > Janet > > > > > > > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > <winmail.dat> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
