Hi I too am experiencing problems with the amazon app. In fact, I spent an entire afternoon on the phone with customer support trying to fix the issue. Unfortunately, I did not resolve the problem. I did mention to the customer support person that I belong to this list and that I understood others were experiencing issues with the app. I can say that the problem did arise after November 29th which was the last time I used the app to purchase merchandise. It was after that date, that I experienced the problem of the app not working properly.
Here is an explanation of my issue with the app. I added merchandise to the cart. I then went to the cart and double tapped on the Proceed to checkout button. It took me to the address book for my account so that I could select a shipping address. I selected my address and it checked the box. I tried to check the box under my address which says, use this address for delivery. It would not check. No button saying to continue to checkout appeared after checking my address. The only options available were to cancel which was the back button or at the bottom of the page there was a button that said cancel and continue shopping. My husband finally got the appropriate boxes to check in slecting the shipping address and finally the continue to checkout appeared. Excuse me, I apologize, the next item to appear was the payment method. Needless to say, my husband was able to place the order with no problem but he also had turned off voice over so am not sure now whether the app is still not working properly using voice over or not. If anyone is experiencing this issue, I would appreciate any feedback you have. I do not have one click shopping turned on and wondered if it was a work around that would allow me to order independently so long as I am shipping to my home address. Ordering without my husband's help would be a good thing. He does not need to know how much money I am spending lol. Thanks in advance for any suggestions. Kathy Kalaluhi -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Angela L Griffith Sent: Saturday, December 08, 2018 2:12 AM To: viphone@googlegroups.com Subject: Re: Amazon app problem Sorry, I meant the bypass function. Angela L Griffith Sent from my mobile phone > On Dec 4, 2018, at 8:25 AM, Jennie Facer <jennie.fa...@gmail.com> wrote: > > Hi Jed, > > I have to do a lot of explore touch with my phone. In other words, sometimes > flicking dosn't always do the trick. Try sliding your finger around the > screen and explore what you may find. > > Jenn > > Jenn and Kumi > >> On Dec 4, 2018, at 9:08 AM, Jed Barton <jedbar...@gmail.com> wrote: >> >> Hey guys. Having a very strange problem with the amazon app on my phone. >> When i go to check out, when i get to the ship address, there is the option >> that says deliver to this address, and it says button. I double tap on it >> but can’t get any further. Never had this happen before. The right address >> is checked. >> However, it works fine on the ipad. Any ideas? >> >> Thanks, >> >> Jed >> >> Sent from my iPad >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. Sorry, I meant > the bypass function. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
