Thanks for your help. I reinstalled the app and it now works.
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Michael Feir Sent: Saturday, March 16, 2019 8:18 PM To: viphone@googlegroups.com Subject: Re: unable to get into knfb reader Hi Martin. Have you made certain you've gotten the latest updates from the app store? There hasn't been one in a while but they do come out every so often. The only other suggestion I have would be to delete and then reinstall the app. That has fixe similar issues with other apps I've experienced. I would also recommend turning off reachability as this has caused frustration to some acquaintences of mine. You might also want to check in the app switcher and make certain that KFB Reader is closed. Sometimes, apps can run but load oddly and simply crash returning you to the home screen without openning properly. They should then be closed and restarted. I have no difficulty running KNFB Reader on my iPHONE7. The only other thing that occurs to me is that you may want to restart your iPHONE and try running KNFB Reader again. Hope that helps. On Sat, Mar 16, 2019 at 7:45 PM martin <martinnelso...@gmail.com <mailto:martinnelso...@gmail.com> > wrote: Hello: for reading items I have been using Third Eye; but it has stopped working. I have knfb reader installed but when I try opening it I am thrown out. I called support and left a message but I have not heard from them. Any ideas would be greatly appreciated. I am running the most recent version of ios with a six I phone. Thanking you in advance. Martin Nelson -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To post to this group, send email to viphone@googlegroups.com <mailto:viphone@googlegroups.com> . Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- Michael Feir Twitter: mfeir Skype: michael-feir Check out my blog at: http://www.michaelfeir.blogspot.ca -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.