Lelia,
You should write them.  The address is 
seein...@microsoft.com<mailto:seein...@microsoft.com>
Perhaps they can help or figure out maybe what is happening.

Richard


From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Lelia 
Struve
Sent: Tuesday, April 2, 2019 3:12 PM
To: viphone@googlegroups.com
Subject: Re: Product Recognition

Hi there, I too have been having issues with soup cans and other cans as well 
as other packages. I am thinking of writing the developer somehow because this 
didn’t used to be this way. I had no trouble finding barcodes but it is getting 
slowly worse.
Lelia

Sent from my iPhone

On Apr 2, 2019, at 1:19 PM, Richard Turner 
<richardturne...@outlook.com<mailto:richardturne...@outlook.com>> wrote:

i just used Seeing AI to recognize 5 different boxes of tea this morning.
The trick is to start a good 12 inches away from the can and move slowly toward 
the can.
The bar code is usually near the seam of the label on the lower half of the can.
HTH,
Richard


The most common way people give up their power is by thinking they don't have 
any." -- Alice Walker



On Apr 2, 2019, at 11:36 AM, Joe Orozco 
<jsoro...@gmail.com<mailto:jsoro...@gmail.com>> wrote:
Hi,

I tried using Seeing AI last night to recognize the bar code on a soup
can. No luck. I turned the can every which way, but whereas before I
could get some sort of a bleep from the app, last night I got a whole
lot of nothin'.

Yes, I'm aware this could be a matter of the user being a little ... slow.

I tried using short text, and while more successful, the mixed results
were more annoying than helpful and still didn't really tell me what I
wanted to know.

So, has anyone found a good bar code reader app? I looked at Digit
Eyes on the app store, but it seemed outdated based on the history of
the reviews.

Other than Be My Eyes or AIRA, are there any other worthwhile contenders?

Thanks for any help.

Joe

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