Good news!!!  I now have an on-screen keyboard again!!!  Dropped by local 
verizon store and the rep did the reset where you hold the power button and the 
home button at the same time for a few seconds.  I am embarrassed to admit it, 
but I totally forgot about that reset method.  I did power down and, after 
finding no solution from the apple accessibility rep, I was ready to do the 
rest from within the settings menu.  Again, thank you all for all helpful 
suggestions.  I can’t believe the solution was so easy.  

From: Sieghard Weitzel 
Sent: Thursday, April 04, 2019 2:39 AM
To: viphone@googlegroups.com 
Subject: RE: lost my on screen keyboard and dictate button in search field

Go into Settings > General > Reset and do a reset network settings and see if 
that fixes it.

Keep in mind that you will have to reconnect to WiFi after doing this. I think 
Anna posted that if you turn off iCloud keychain before you do the reset 
network settings and turn it on again afterwards your WiFi password will be 
restored so you could try this.

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of kitty 
hevener
Sent: Wednesday, April 3, 2019 8:54 PM
To: viphone@googlegroups.com
Subject: Re: lost my on screen keyboard and dictate button in search field

 

Yes, I did try turning off bluetooth but the problem persisted.  

 

From: Cristobal Muñoz 

Sent: Wednesday, April 03, 2019 5:23 PM

To: viphone@googlegroups.com 

Subject: RE: lost my on screen keyboard and dictate button in search field

 

Jumping in on this thread late so don’t know if this has been suggested, but 
have you tried turning off Bluetooth completely? Turning on airplane mode to 
kill all connections with other devices? 

 

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Richard 
Turner
Sent: Wednesday, April 3, 2019 2:21 PM
To: viphone@googlegroups.com
Subject: Re: lost my on screen keyboard and dictate button in search field

 

 

Quick Nav messages are  only if an external keyboard is connected. 

Did you by any chance connect the Polaris under the regular Bluetooth keyboard 
as well as under braille?

Is the Polaris powered off?

Are you sure there are no bluetooth keyboards connected?

If you are getting Quick Nav messages and nothing is connected, then you either 
have Grmlins or its time to call Apple Accessibility.

Richard

 

The most common way people give up their power is by thinking they don't have 
any." -- Alice Walker

 


On Apr 3, 2019, at 2:08 PM, kitty hevener <kheve...@earthlink.net> wrote:

  Devin, I did turn on the keyboard, but still can not find it when in search 
mode in ap store.  I do hear “quick nav on” and quick nav off”.  Does that mean 
anything?  

   

  From: Devin Prater 

  Sent: Wednesday, April 03, 2019 1:06 PM

  To: viphone@googlegroups.com 

  Subject: Re: lost my on screen keyboard and dictate button in search field

   

  In the VoiceOver settings, go to Braille, and turn on "show onscreen 
keyboard." Then, if you want, turn it off when you connect your braille sense.


  Devin Prater

  sent from Gmail.

   

   

  On Wed, Apr 3, 2019 at 8:20 AM kitty hevener <kheve...@earthlink.net> wrote:

    I have a braille sense polaris but it was not connected.  

     

    From: Sieghard Weitzel 

    Sent: Wednesday, April 03, 2019 12:41 AM

    To: viphone@googlegroups.com 

    Subject: RE: lost my on screen keyboard and dictate button in search field

     

    Do you have a braille display or Bluetooth keyboard? If so and they are 
on/connected they will cause the on-screen keyboard not to show.

     

    From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
kitty hevener
    Sent: Tuesday, April 2, 2019 9:10 PM
    To: viphone@googlegroups.com
    Subject: lost my on screen keyboard and dictate button in search field

     

    I went to the search tab in the ap store.  When I single finger double 
tapped, I heard all the sound clues indicating that I could either type in my 
search term or dictate it.  Only issue is that I could not find the dictate 
button or any letters or even the option to switch to numbers.  I have searched 
in this ap store many times, but never had this happen.  How can I get the 
keyboard and dictate button to show up again?  Thanks for your help.  

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