Hello,
If your friend has access to a computer you could put the iPhone into recovery mode this will restore it to factory defaults. Power the iPhone off. Connect it to a computer. Launch ITunes on the computer. Now press and hold the power and home buttons on the iPhone and hold them until ITunes prompts you that it has defected an iPhone in recovery mode. Follow the on-screen instructions and your iPhone should be in its default state. Malcolm Sent from my iPhone > On 2 May 2019, at 11:27, Fanus Buys <buys.fa...@gmail.com> wrote: > > Hello list > I donated my 5S to a friend. I did a setup as new phone before sending it to > him and I selected not to use a passcode. Someone tried to assist him to set > up an apple account but in the process they activated the passcode setting > and typed a code. Then they got confused and now the lady who assisted can > not remember the passcode. Is the applestore the only people who will be > able to get the phone to reset? > Regards > Fanus > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.