Hi Richard,
Thank you for this.  When I turn on the flash light from the control center, My 
entire phone stays completely lit up  extremely bright, and the battery starts 
dropping.
Any other suggestions?

Janet


From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Richard Turner
Sent: Saturday, May 11, 2019 5:45 PM
To: viphone@googlegroups.com
Subject: Re: Be My Eyes And Flash With A XR Phone


You can turn on the flash light from the control center.
Richard

Check out my web site at: 
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On May 11, 2019, at 3:35 PM, janet gross 
<janet.harv...@outlook.com<mailto:janet.harv...@outlook.com>> wrote:
Hi Everyone,
For some unknown reason, recently when I call Be My Eyes, the representative 
says the back ground is completely black meaning they can't see anything.  So I 
have to ask them if they would please turn on the flash for me, and they do.  
So, my question is how can I turn on the flash myself? This just started 
happening since I reset my network settings by the advice of my phone carrier 
in which was unrelated to the flash problem.  I am using XR iPhone with the 
latest update.
I've checked the camera, and the flash is turned on, I've checked the settings 
in the Be My Eyes app, but I don't see anything regarding the flash.
Any help in this matter would be greatly appreciated.
Thank you all.
Janet


Peace Be With You.

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