It is not just those aids. I too have Resounds and their app has always been inaccessible. What would be nice is if we could get a group of blind Resound hearing aid users together to speak with a Resound rep. My audiologist says she can contact someone that works there to work with me specifically, but I wonder if we might meet with them and nicely explain what is going on and work on a fix?
Kay Malmquist kay.malmqu...@gmail.com Before you act, listen. Before you react, think. Before you spend, earn. Before you criticize, wait. Before you quit, try. William Arthur Ward - 1921-1994 - Writer ----- Original Message ----- From: "Steve Matzura" <number6...@gmail.com> To: <viphone@googlegroups.com> Sent: Thursday, July 25, 2019 10:03 AM Subject: Anyone who uses hearing aids, please read I just got some the day before yesterday from a company called ReSound (https://www.resound.com/en-us/hearing-aids/resound-hearing-aids/quattro). This model is controllable from an iOS device, but wouldn't ya know it, turn VoiceOver on, and everything just falls over. The Smart-3D application goes completely haywire with VoiceOver in focus. It automatically changes programs (hearing-aid profiles) in a round-robin fashion without any human interaction and with no way to stop it, and there are two on-screen buttons which are unlabeled and unresponsive when double-tapped. Of course I wrote to the manufacturer with details of the problem, and I got a very nice reply that said in essence that my message would be forwarded on to the developer for further action. Of course, those messages always sound like black holes to me, so I thought I'd take my troubles to the best place of which I could think--this list. If anyone's familiar with these aids and this software, please sing out, with my profound thanks in advance. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/b9cecc88-d2fb-06c6-bf54-92f7b62a6b38%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/B71ED36B86A343DAACF9FE9420A43C75%40home.