You probably need to find the tab or link that will allow you to edit the payee. You probably cannot edit the payee while in the process of making a payment.
If you can't figure it out, let us know which banking app you are using. Then maybe someone has the app and can help further. Rob -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Duane Steele Sent: Friday, October 11, 2019 1:41 PM To: viphone@googlegroups.com Subject: When edit fields are dimmed out Hello again, Friends, My banking APP, like so many we get used to, in a recent update has made it very difficult to do some tasks that used to be easy. I want to send some spending loot to one of my grandsons who's in college but doesn't use Zelle. But I can't find a way to change his address to the place he's living at school. I can check the appropriate box to make a payment to his account, but his name is dimmed out so that I can't double-tap on it as I used to do. When fields are dimmed out in voiceOver, what can one do? I've contacted my bank. I've tried to add him again as a new payee, and nothing seems to work. Any ideas or suggestions will be very helpful. I am reluctant to ask for sighted help on this, and shouldn't have to. Thanks in advance for any help in this. Peace & Blessings, Duane L. Steele Phone (276) 730-5194 -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/54EF7E9A-D1D7-4DE8-B645-B8E4F1FECFDC%40gmail.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/009101d5837a%242ff48360%248fdd8a20%24%40mindspring.com.