Caroline, you will only see these options for speech channels and sound 
channels if you have your hearing aids or a Bluetooth speaker connected.
I wonder if this would also fix the Bluetooth issue some people have.
Moop and others who report that they don't hear system sounds or even Voiceover 
on their Bluetooth speaker should try this.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carolyn
Sent: Friday, November 22, 2019 7:19 AM
To: viphone@googlegroups.com
Subject: RE: a fix for the hearing aid issue that works

I could not find

“Speech Channels (your name)”,

But, I did find where to turn off Notifications - YEA! I can find my own 
messages, mail, and calls. 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Terri Hedgpeth
Sent: Friday, November 22, 2019 10:02 AM
To: viphone@googlegroups.com
Subject: a fix for the hearing aid issue that works

Hello all,

Just heard a tip from Jonathan Mosen podcast on how to fix the hearing aid 
issue so all sounds go through your hearing aids.

Go to voiceover,

Select Audio,

Swipe down to “Speech Channels (your name)”,

Right below this you should find:

Terri1 of course it would be your name.

Terri2 just below that,

Below those next you will find:

Sound Channels Terri

Terri1

Terri2

 

Unselect or Turn the “Terri1 off for both the “Speech” and the “Sound”

Then while that screen is still ope, double tap to select both again.

Repeat this process with Terri2 for both Speech and Sound, turning them first 
off and then back on..

 

Amazeingly the fix is this simple. 

 

Best,

Terri Hedgpeth

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