Re: A Question for iTunes 12.6.5.3 for Windows Users

Arlene Fri, 17 Apr 2020 23:52:13 -0700

Mark, thanks for your response. I'll continue to work on itunes to see if Icould come up with something.


Wayne

----- Original Message -----From: "M. Taylor" <mk...@ucla.edu>

To: <viphone@googlegroups.com>
Sent: Friday, April 17, 2020 5:23 PM
Subject: RE: A Question for iTunes 12.6.5.3 for Windows Users



Hello Wayne,

Thank you for such a detailed description of your excellent troubleshootingsteps.

You, in fact, did exactly what I was planning on doing before I began losinghope for the continuation of iTunes 12.6.x for Windows.

You saved me and others a great deal of time and frustration by attemptingto resolve this.

Even though you were unsuccessful, I say to you, Bravo! For taking theinitiative on this.


Sincerely,

Mark

-----Original Message-----

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On BehalfOf Arlene

Sent: Friday, April 17, 2020 12:05 AM
To: viphone@googlegroups.com
Subject: Re: A Question for iTunes 12.6.5.3 for Windows Users

Mark, when you began this conversation about not being able to make a backupof your iPhone with itunes, since I hadn't made a back up of my iPhone Idecided to give it a try using the same itunes version you are using. OuriPhones are se phones, and the operating system is windows 7 64. I couldn'tback up either. It kept comming up with an eror message, saying somethinglike, the mobile application stopped working. It gave you the choice tocheck online for a solution and close the program, or just close theprogram. I went to uninstalled itunes, it gave me the option to uninstall orrepair itunes. I chose repair, that didn't do any good, so I uninstalleditunes. then I reinstalled itunes, the new installation ended up with thesame results. So I decided to leave itunes installed and then I installedimazing, and I was able to back up the phone with no problem. However, Iwould rather have a reliable working version of itunes to back up andrestore with. If you find one, Please let all of us know. Thank you.

Wayne

----- Original Message -----
From: "M. Taylor" <mk...@ucla.edu>
To: <viphone@googlegroups.com>
Sent: Thursday, April 16, 2020 11:05 PM
Subject: RE: A Question for iTunes 12.6.5.3 for Windows Users

Hello Julian,

I am glad you can still perform a backup on your Windows PC.

You are using an X R.  I am using an 8 Plus.  There must be some difference,
there.

I thought about re-installing this version of iTunes over my current version
but, now that I think about it, there is really no need for me to hang onto
this version since I rarely copy apps to the phone from my PC.  Mind you, I
still like to write reviews via iTunes for Windows but, more often than not,
I find myself using my iPad Pro to write reviews.

Alas, I am resigned to the idea that I will need to update to the latest
version of iTunes for Windows before purchasing my next phone.

iTunes 12.6.x for Windows, it was a great run while it lasted (smile).

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Julian
Sent: Sunday, April 12, 2020 9:28 PM
To: viphone@googlegroups.com
Subject: Re: A Question for iTunes 12.6.5.3 for Windows Users

Hi Mark,

I am running iOS 13.4.1 on my iPhone XR and my computer is Windows 7 running
the latest version of the iTunes software for business that you shared on
this list years ago.

Sent from my iPhone

On Apr 12, 2020, at 8:32 PM, M. Taylor <mk...@ucla.edu> wrote:

Hello Julian,

Either you are using the latest version of iTunes for Windows or you are
not running the latest version of iOS on your Apple device. Or, you could
have just gotten lucky (smile).

Mark

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Julian
Sent: Sunday, April 12, 2020 7:57 PM
To: viphone@googlegroups.com
Subject: Re: A Question for iTunes 12.6.5.3 for Windows Users

Hello all,

This is strange. I was successfully able to back up my phone to my
computer earlier this afternoon using this exact version of the business
version of iTunes.

Sent from my iPhone

On Apr 12, 2020, at 5:29 PM, M. Taylor <mk...@ucla.edu> wrote:

Hello Simon,

I am using the business version to which the article refers.

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Simon A Fogarty
Sent: Sunday, April 12, 2020 4:27 PM
To: viphone@googlegroups.com
Subject: RE: A Question for iTunes 12.6.5.3 for Windows Users

Hi Mark,

Any chance your using the business version of itunes and the article
speaks of the consumer version.




-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of M.
Taylor
Sent: Monday, 13 April 2020 10:05 AM
To: viphone@googlegroups.com
Subject: A Question for iTunes 12.6.5.3 for Windows Users

Hello All,

I think I know the answer but just want to confirm:

For quite some time, I have not been able to backup my 8 Plus via iTunes
12.6.5.3 on my Windows computer.

When I go to the related Apple web article, I see that the article
referring to this version of iTunes has been archived and will no longer
be updated.

Before I give in and install the latest version of iTunes for Windows, I
want to make absolutely certain that there is not a workaround for
getting my 8 Plus to backup to this version of iTunes for Windows.

I mean, I knew this day would come but I am surprised that it came in the
middle of an OS cicle as opposed to the beginning of a new one but .

As always, all replies greatly appreciated.

Mark

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