thanks very much Jen  Janet

From: Jennie Facer 
Sent: Saturday, May 2, 2020 7:09 PM
To: viphone@googlegroups.com 
Subject: Re: changing phones

Hi Janet, 

I may be mistaken, but I believe it would be your provider that would have to 
unlock the old phone. She may also have to get a new sim card.

Jenn


Jenn and Kumi 
TO THE WORLD YOU ARE SOMEONE BUT TO SOMEONE YOU ARE THE WORLD!


  On May 2, 2020, at 12:03 PM, Janet Bell <ja...@jan25.plus.com> wrote:


   
  I hope some kind soul can help me with this problem.  I had an iPhone 7 and I 
decided to upgrade it.  so I transferred all my data to the new phone and then 
put my cim in it and it works fine.  I have given the old phone to a friend who 
transfered her data to it which went fine but when she put her sim in it it 
told her that she needed a number to unlock the phone.  my problem is I don’t 
know who has to get the number to unlock her phone me or her providers.  hope 
that makes sense to someone.  Janet
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