If all you want to do is to turn your phone off, just press the power button 
and hold it until the "Power off" button appears, Voiceover will announce it, 
then just double tap and that's it.
First pressing Volume Up, then Volume down and then pressing and holding the 
power button is forcing a hard reset, really only necessary if your phone has 
locked up or is not eresponding in any other way.

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Jennie 
Facer
Sent: Saturday, May 2, 2020 11:11 AM
To: viphone@googlegroups.com
Subject: Re: Phone not responding to two-finger double-tap with incoming call.

To power your phone off, press volume up or down button along with the side 
button for a couple of seconds. Then you will want to double tap on power off.

Jenn

Jenn and Kumi
TO THE WORLD YOU ARE SOMEONE BUT TO SOMEONE YOU ARE THE WORLD!

> On May 2, 2020, at 11:49 AM, Carolyn <4carol...@windstream.net> wrote:
> 
> This happened to me again today. I tried powering my phone off.
> 
> I thought to power off I was to press Volume Up and Volume, then hold 
> in Power key. I went wrong somewhere.
> 
> To be more specific, should I hold Volume Up and Volume Down a few 
> seconds, and then, how long should I hold Power Button to turn off? 
> Then, when ready to turn back on, how long should I turn on the Power 
> Button. I think I asked this before. I will make note of any 
> instructions for the future.
> 
> 
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