what a nice clean fix this is!
Sent from my iPhone > On May 25, 2020, at 10:29 AM, Richard Turner <richardturne...@outlook.com> > wrote: > > > How to fix the iOS Family Sharing bug without losing your app data By Malcolm > Owen | > > A recent bug stemming from the Family Sharing feature of iOS and iPadOS is > preventing users from being able to run apps they already own on their > devices. > > Here's how to fix it while Apple prepares to patch the issue. > > On Friday, a bug surfaced that affected a large number of Apple users, > primarily those who updated their iPhone or iPad to the just-released iOS > 13.5 and iPadOS 13.5. The bug displays a prompt on screen claiming the app is > "no longer shared" with the user, and suggesting they buy it from the App > Store to continue using it. > > Due to the mention of sharing within the message, the bug seems to be related > to Family Sharing, a function of Apple's account system that allows apps and > other content to be shared between a small number of people. This in theory > can save a family money, as apps do not have to be purchased multiple times. > > Despite being primarily used for paid apps, the Family Sharing bug seems to > also impact other apps stored on a device that were acquired at no charge. > Popular apps including YouTube, Facebook, and Discord are also able to be > blocked by the bug. > > Given the high number of complaints about the bug, it is probable that Apple > is working on some form of patch that fixes it in a future operating system > update, though that may take time. Apple has also seemingly attempted a > temporary fix in the form of reissued app updates , though this will not > necessarily work for every app affected by the problem, nor for all users. > > Fixes for the problem fundamentally involve removing the app from the device, > then reinstalling it. While users could simply delete the app manually and > reacquire it from the App Store, this can lead to lost app data, or at the > very least needing to reauthenticate with the app itself. > > There is a way of accomplishing the same thing while preserving the app data, > which involves offloading apps . Offloading apps will delete apps from the > device, but preserve any user-specific data, including files created by the > app, so the app will be ready to go from the state of when it was last used > once it is back on the device. > > App offloading can be set to run automatically, making it a great way to > preserve the storage capacity of an iPhone or iPad, but the solution here > requires going down the manual route. > > Manual Offloading Once you know of an app that is affected by the bug, head > to the Settings app, then enter General , then iPhone Storage or iPad Storage > . Scroll down the page to find the app in question, and select it. > > On the new screen, which shows the app's size and documents and data size, > select Offload App . A confirmation dialog will appear, requiring you to > select Offload App once again. > > Once selected the app will delete. > > Offloading and reinstalling takes a few taps, but keeps your data intact > unlike normal deletion. Stay on the same page, and select the new Reinstall > App option where Offload App was previously located. This will re-download > the app to the device. > > Further Notes Given the potentially high number of apps that may be affected, > it is advised to conduct this process while on Wi-Fi, rather than using > cellular data connections. > > > > > > Richard > "There's a nap for that." - an anonymous cat in a window in Portland, Oregon. > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/MWHPR17MB1152F75C95EA6A2DB720E531B7B30%40MWHPR17MB1152.namprd17.prod.outlook.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/EAA6340E-B0DE-4651-AF2A-F59D7C15C809%40gmail.com.
