I usually use 800-275-2273 Richard
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kramlinger, Keith G., M.D. Sent: Saturday, October 20, 2012 5:54 PM To: 'viphone@googlegroups.com' Subject: RE: iPod Touch fifth generation problem What number do you call at Apple to get this kind of assistance? Is it the 800-My-Apple, or something different? Thanks. -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Richard Turner Sent: Saturday, October 20, 2012 2:04 PM To: viphone@googlegroups.com Subject: RE: iPod Touch fifth generation problem This is only a guess, as my 5th generation touch won't be here until Tuesday, but did you try rebooting the computer while the touch is plugged in to see if it recognizes it when it comes back up? Then, when you open iTunes, are you planning to set it up as a new device, or restore it from a backup? I was planning on calling Apple when I get mine and having them talk me through the steps, if things don't work as I think they might. This will be the first time I have changed devices on this computer. Richard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Donald L. Roberts Sent: Saturday, October 20, 2012 11:56 AM To: Viphone Subject: iPod Touch fifth generation problem I received my new iPod Touch fifth generation yesterday, charged it, and got it up and running, including connected to my wifi network. This morning, I attempted to synchronize the apps via Itunes. This is the message I found when I went into "manage devices." Remove iPod touch (4th generation) (iPod touch) Associated October 19, 2012 Cancel Done Also, when I plugged the new iPod into the USB port on my PC, the message came up something like but not verbatim: "one of the USB devices attached to this computer is not recognized." That's about as much info as I can provide. So, please pardon my ignorance, but, what do I do now? Thanks. Don Roberts -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
