Hi Jen, 

Are you certain the videos have sound? Sometimes they don’t. Just a suggestion, 
of course. :) 

Ann 

Sent from my iPhone

> On Sep 25, 2020, at 12:20 AM, Jen . <[email protected]> wrote:
> 
> Hi I have an iPhone 8 and running the latest version of ios.
> A friend has posted some videos on Facebook which I would like to watch but 
> I’m not able to do this.  When I go to the video and double tap nothing 
> happens just I get descriptions of the images so I turn off image navigation 
> and still I get the same issue so wonder what I am doing wrong or is this a 
> known bug and are others having the same problem.
> Thanks.
> Jen
> 
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