That sounds like a good point, Anna. For some reason, the guy at Wal-Mart could not get mine set up.
I went outside in bright sun at about 3 P.M. on a January afternoon and got mine without one bit of trouble. -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Anna Dresner Sent: Wednesday, November 11, 2020 3:45 PM To: VIPhone Mailing List <viphone@googlegroups.com> Subject: Re: Face I.D Hi, On the iPhone X, I found that if I had a lot of light available when setting up the scan, Face ID worked better, presumably because it got a better scan. You don't have to have any light at all when scanning for Face ID, but it may help when doing the initial scans. Best, Anna On Nov 11, 2020, at 2:37 PM, Simon A Fogarty <si...@blinky-net.com <mailto:si...@blinky-net.com> > wrote: Hi Les, It works for me on my 11 pro max 99% of the time The one thing I’d say to check is that the attention setting is turned off in the face id settings, This wants you to look at the camera to unlock the screen, If you turn this off, it takes that requirement away and you can have more luck. Note though that this should be disabled / off if you have voiceover on from the start of setup. The other thing I’ve found glair from the sun can affect the face id also, As well as not pointing it directly towards your face. Hope this helps. From: viphone@googlegroups.com <mailto:viphone@googlegroups.com> <viphone@googlegroups.com <mailto:viphone@googlegroups.com> > On Behalf Of Les Kriegler Sent: Wednesday, 11 November 2020 10:37 pm To: viphone@googlegroups.com <mailto:viphone@googlegroups.com> Subject: Face I.D Hi All, Okay, I have had my new iPhone for about 3 and a half weeks. More often than not, I cannot get Face I.D to work. Sometimes it works when I do not expect it to do so, other times, it’s just the opposite. I cannot consistently create situations where I can identify what my issue is with this feature. I have had a few discussions with Apple Accessibility. I have removed and reset up Face ID, I even removed my app settings before setting up Face I.D. The problem persists. So my questions are these. For those of you using Face I.D, on a percentage basis, how often would you say that Face I.D works for you. Second question, if it works the majority of the time, what method did you use to bring this about? Thanks for the assist on this one. Best Regards, Les -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu <mailto:mk...@ucla.edu> . Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <mailto:caraqu...@caraquinn.com> The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email toviphone+unsubscr...@googlegroups.com <mailto:viphone+unsubscr...@googlegroups.com> . 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