I don't think I would buy it.
It is all well and good to say that whatever they choose to keep won't
be linked
to your personal details. The big problem with that is that the
documents I might
need to scan, and the ones they choose to randomly keep, ARE, my
personal details.
Evan
On 12/27/2020 12:27 PM, Dennis Long wrote:
I agree. This has caused me to rethink my purchase that I was 100% going to
make before.
-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Simon A
Fogarty
Sent: Saturday, December 26, 2020 5:51 PM
To: viphone@googlegroups.com
Subject: RE: Mostly For Shane - Issue, privacy questions and suggestion for
SuperSense
More to the point, why are they keeping scanned images?
Does the ocr not take place on the device and therefore shouldn't need to be
kepts Correct me if I'm wrong but no one else keeps scanned images of things
people OCR on their devices.
-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Kelly
Pierce
Sent: Saturday, 26 December 2020 6:23 pm
To: viphone@googlegroups.com
Subject: Re: Mostly For Shane - Issue, privacy questions and suggestion for
SuperSense
Shane,
Are document scans ever deleted from your system to protect user’s privacy?
Randomly collected scans of documents like mail, financial statements, employer
communications and similar material may not be linked with a user’s personal
details but the end user is identifiable in the documents. These electronic
records could be subject to subpoena and expose blind people to the legal
discovery process just for needing to read material. One way to limit exposure
to this problem would be to delete these kinds of records regularly, such as
every 30 or 60 days so third parties would not be able to access them.
The difference between your service and Seeing AI from Microsoft is that all
data stays on the phone with Seeing AI and it is purged when the app is closed.
The problem with blindness related interactive or cloud based services is the
issue of data collection policies that fail to understand that the blind
community is relatively small.
People can be easily identified based on contextual information, even though it
is stripped of metadata like names and e-mail addresses.
Kelly
On 12/24/20, Shane Lowe <sh...@mediate.tech> wrote:
Cara,
Thanks so much for your patients.
I confirmed directly from the Co-founder of Mediate that we only store
randomized usage data to determine the quality of our AI technology.
None of this is linked with any user's personal details.
Furthermore, we do not share any of our user's information with third
parties. Please let me know if there's anything else I can do for you,
and happy holidays! :)
On 12/23/20, Cara Quinn <caraqu...@caraquinn.com> wrote:
Hi Shane,
Fair enough. :) thanks very much for your response and for checking
into that. I really appreciate it.
When LookTel was considering using google Analytics to help enhance
customer experience, we ended up deciding against it because even
though the provided data was supposed to be anonymized, it still gave
us the customer's city, so we opted not to use analytics of any kind.
Since the blind and visually impaired population is so small,
relatively, even having the city of a customer is often-times enough
to identify that person.
So this is part of the reason for my questions.
Thanks so much Shane, and will look forward to what you find out.
cheers and happy holidays!
Cara
On Dec 23, 2020, at 8:13 AM, Shane Lowe <sh...@mediate.tech> wrote:
Cara,
Thanks so much for reaching out with your suggestions and concerns.
I have noted down your suggestion about Supersense's speech rate,
which is particularly timely since I was discussing this with our
developers last week! :)
I believe I have the answers to both of your privacy questions, but
I have a call with our co-founder tomorrow morning, during which I
will cover them in detail so that I can make sure I am providing you
the most accurate info. Stay tuned!
On 12/22/20, Cara Quinn <caraqu...@caraquinn.com> wrote:
This one is mostly for Shane but I am posting here as others may
wish to know some of my privacy questions (further down this note)
as well.
Shane, first off, thank you for all your work on Super sense. I’m
very impressed with a couple of features in particular in the app.
I’ll get to my questions on privacy below but first, I noticed that
I needed to manually adjust the speech rate. It is actually
possible to have each AVSpeechUtterance have its
prefersAssistiveTechnologySettings property set to true so that it
will use VoiceOver’s speech settings. This way it would be possible
for folks not to need to set this. This might be a consideration to
have as a setting that people may change if they like. Just a
thought and hope it helps.
OK so now on to my issue and questions;
I seem not to be able to activate the Restore Purchase button.
Honestly,
I’ve forgotten if I purchased a subscription and wanted to check.
:) The button just does not seem to want to activate though so I’m
wondering if this may be an issue with the app’s UI with VO?
This takes me to my privacy questions;
Since I am considering the lifetime subscription, I was reading
over the privacy policy and Terms of Service and noticed a couple
of things that I have questions on.
I’ll post the two relevant sections here, followed by my questions:
1 Information Collection and Use
For a better experience, while using our Service, we may require
you to provide us with certain personally identifiable information,
including but not limited to email addresses, in addition to text
data and image data.
The
personally identifiable information that we request will be
retained by us and used as described in this privacy policy. The
anonymized data that is collected throughout the application may be
used in collaboration with universities for academic purposes to
assist our customer community.
The app does use third party services that may collect information
used to identify you.
Link to privacy policy of third party service providers used by the
app
- Google Play Services
- Firebase Analytics
- Crashlytics
Log Data
2 Service Providers
We may employ third-party companies and individuals due to the
following
reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties
have access to your Personal Information. The reason is to perform
the tasks assigned to them on our behalf. However, they are
obligated not to disclose or use the information for any other
purpose.
So in section 1 above, you mention that text and image data may be
collected. Does this mean that people should not use this app for
reading credit card numbers and sensitive personal information?
In section 2, similarly to section 1, you mention that third
parties or individuals also may have access to personally
identifiable information.
Will folks be alerted to this personaly identifiable data being
shared and have the chance to get more information on each instance
or opt out?
Thanks so much Shane and I’m very interested in your responses to
these questions as I am really looking forward to using this app
with the lifetime subscription with privacy and such preserved.
Thanks a bunch and please let me wish you and yours a lovely and
safe holiday season and great new year!
Cheers!
Cara
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