It is on the Samsung TV though. You need to get into the settings for Disney plus on the TV. We have a Samsung TV and later today I hope to have time to go through and get the steps so I can write them out. Once it is on, it seems to automatically work on any program that has the descriptions.
Richard, in the U.S. "You know," said Arthur, "it's at times like this, when I'm trapped in a Vogon airlock with a man from Betelgeuse, and about to die of asphyxiation in deep space, that I really wish I'd listened to what my mother told me when I was young." "Why, what did she tell you?" "I don't know, I didn't listen." -- Douglas Adams, The Hitchhiker's Guide To The Galaxy * I'm not the card shark * My web site, www.turner42.com<http://www.turner42.com> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Debbie Downey Sent: Saturday, January 2, 2021 7:16 AM To: viphone@googlegroups.com Subject: RE: Disney Plus and descriptive audio HI Dan, I have Disney Plus installed on 2 Amazon Fire TV Edition TVs and somehow the audio description got turned off on one of them. I tried forever myself to get it turned back on but could not do it. I finally had to call AIRA and they helped me do it. The problem is that there are menus that move by very quickly and if you don't react as quickly; it just goes by. We finally got it done though. I would say that that part is not very accessible! If you don't have AIRA, I would try Be My Eyes and they should be able to also help you! If you want a list of audio described movies on Disney Plus, check out the Audio Description Project by going to: www.acb.org/adp<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.acb.org%2Fadp&data=04%7C01%7C%7C5b4003ad1ecc488c688a08d8af314cd9%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637451973561711094%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WKvlDhEP76LX7Galr8MbBgNBlFTregJ0OvAc4yGapOo%3D&reserved=0> Hope this helped some! Debbie From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Dan Sent: Saturday, January 2, 2021 8:44 AM To: 'cwc' via VIPhone <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> Subject: Disney Plus and descriptive audio My wife and I decided to subscribe to Disney Plus. We messed around with it for a while and finally found some videos that had descriptive audio but we can't seem to figure out how to activate it. She found one that she got the description turned on for but we can't find how to do this on our Samsung TV. She did it on the one using her laptop. How is this done? What are we doing wrong? Thanks. -- Dan Beaver (KA4DAN) -- The following information is important for all members of the V iPhone list. 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