Hello,

Debby, thanks for such a positive and helpful response.  Your suggestion to
use the rotor to find links and then flick to the link was a big part of
the solution.  After doing that I ended up having to take it a bit further
by performing a one-finger triple tap (long press) on the link.  I
then found and double tapped the Open Link button after which Safari opened
and presented me with the page on which I was able to allow access.

Thanks again and all the best

Sharon

On Sun, Apr 18, 2021 at 8:41 AM Debby <dm-h...@comcast.net> wrote:

> Hi Sharon,
>
>
>
> You are not alone in this because I have a friend using voiceover who had
> the same problem. While focused on the message, have you tried turning the
> rotor to links and then flicking to the link? I had a message on which that
> method worked, however, I don’t think it was Amazon. By the way I got the
> tip from this very list.
>
>
>
> Take care and stay safe!
>
>
>
> Debby
>
>
>
> *From:* viphone@googlegroups.com <viphone@googlegroups.com> *On Behalf Of
> *Sharon Morton
> *Sent:* Saturday, April 17, 2021 10:09 AM
> *To:* viphone@googlegroups.com
> *Subject:* No Longer Able to Activate Links in Amazon Security Alert Text
> Messages
>
>
>
> Hello,
>
>
>
> For whatever reason, and it's driving me crazy, I can no longer activate
> links in security alert text messages from Amazon.  Such messages get sent
> when Amazon accounts are accessed from unknown devices, and/or when
> sensitive account areas, E.G., change password, are accessed.  Normally,
> it's just a matter of double tapping the link after which a page appears
> allowing one to approve or deny the request.  On my iPhone SE2 running the
> current version of iOS, double tapping such links does absolutely nothing.
> I handed my iPhone to a partially sighted friend, who, after I turned off
> VoiceOver, was able to activate the link for me.
>
>
>
> Needless to say, I feel somewhat foolish having successfully used iOS with
> voiceover for several years and now find myself with a very basic problem.
>
>
>
> Any suggestions would be appreciated.
>
>
>
> Thanks and all the best
>
>
>
> Sharon
>
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