Hello, I suspect you are running into the IOS 14 change in which the Phone app default was set to display just one line on the top or bottom of the screen. This was probably a productivity type change intended to allow a sighted user to continue to see whatever app they were using when the call comes in. They can deal with the call by tapping that one line notification for the call.
We can do this with Voiceover also but it is somewhat awkward. A more useful alternative is to alter the default setting for the Phone app. If this is your situation, you can reset the Phone app to its former behaviour where it will use a full screen for the call information. This should give you back your number pad when the call comes in. You can do this in: Settings / phone / Incoming calls Double tap this button and choose the full screen option. I hope this helps. Dave Clement Winnipeg MB On Apr 23, 2021, at 8:07 PM, Edward Przybylek <przy5...@rochester.rr.com> wrote: Hi all, In the past, my phone would display the telephone keypad whenever I received a call. Lately, however, the keypad is no longer displayed when I receive calls. I really don’t know when this began happening. It’s a real problem whenever I get a call that requires a numeric response such as confirming a doctor’s appointment etc. I’ve looked all through settings but I can’t find anything that would let me display the keypad during a call. Does anyone know how or if I can return things back to the way they were? If not, how are others handling this situation? As always, any help is greatly appreciated. Stay well. Take care, Ed Przybylek -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/05e601d738a6%243231f3a0%249695dae0%24%40rochester.rr.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/5ACF4CFD-3D51-4F8F-9675-DF0071AA8F2D%40mymts.net.
