My husband and I are totally blind and we just decided last week against asleep 
bed precisely because we had questions about the remote. The company is all for 
customer service but not for making things accessible. We could not determine 
whether the app is accessible but the remote is basically unusable since there 
are many keys that have rotors and you can forget where you are in the rotor 
and then you have to choose up and down and enter we found the remote very 
poor. We could not get our clerk in the store to get his iPhone hooked to one 
of the beds there to make sure we could use the iPhone app but that probably 
might work but for six to $10,000 you might want to consider other companies 
that make pet pedestal style beds with more accessible remotes. For instance 
mattress firm has pedestal beds and their remote it’s self has many fewer 
buttons and is much more logical

Judy Wilkinson

> On May 4, 2021, at 11:55 AM, Carla <carlarae5...@gmail.com> wrote:
> 
> 
> Thanks so much!  This is good to know about the up and down for the head and 
> feet!  Thank God the phone app works if the remote is not accessible at all 
> for us.
>  
> Carla
>  
>  
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of 
> Rizzino, Bonnie
> Sent: Tuesday, May 4, 2021 11:53 AM
> To: viphone@googlegroups.com
> Subject: RE: Sleep Number Bed App
>  
> Carla,
> It is fairly accessible.
>  
> The one thing that was a little strange is that when going in to adjust your 
> head or feet levels on the adjustable base, you have to hold the up arrow and 
> the down arrow to make the adjustment.
> The remote is not at all usable for a blind person.
>  
> Bonnie Rizzino
> Case Manager
> Blind and Vision Rehabilitation Services of Pittsburgh
> 1816 Locust St.
> Pittsburgh, PA 15219
> www.bvrspittsburgh.org
> 412-368-4400 X2246
> Direct dial 412-368-4079
>  
> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Carla
> Sent: Tuesday, May 4, 2021 12:43 AM
> To: viphone@googlegroups.com
> Subject: Sleep Number Bed App
>  
> I'm getting a new Sleep Number bed and it has the app on the iPhone.  Does 
> anyone have this and if so is it totally accessible?  Thanks for any info.
>  
> Carla
>  
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